Adeline Utter
Plantation,USA
Summary
Results-driven sales professional with experience in high-volume outbound prospecting, lead generation, pharmacy operations, and relationship management. Proven success generating qualified opportunities through 200+ daily outbound calls, managing complex sales pipelines, and consistently exceeding performance goals in commission-driven environments. Combines extensive pharmacy industry knowledge as a Certified Pharmacy Technician with strong consultative selling, objection handling, and CRM management skills. Recognized for exceeding goals, building client relationships, and driving measurable business growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Associate / Leasing Consultant
The Connor Group
04.2026 - Current
- Drive leasing activity for a luxury apartment and townhome community through consultative sales, property tours, lead follow-up, and relationship management.
- Consistently exceed monthly goals for approved applicants, lease conversions, renewals, and occupancy performance.
- Helped increase community occupancy from below 82% to approximately 93% through proactive prospecting, resident retention efforts, and strategic follow-up.
- Manage the full leasing lifecycle from initial inquiry through application approval, lease execution, and move-in coordination.
- Build strong relationships with prospective and current residents, delivering exceptional customer experiences that support long-term retention and community satisfaction.
- Utilize CRM and property management systems to track prospect activity, maintain follow-up cadence, manage leasing pipelines, and report performance metrics.
- Collaborate closely with operations and maintenance teams to ensure a positive resident experience and support occupancy goals.
- Recognized multiple times with Winner's Cards for exceeding individual performance goals and contributing to property-wide success.
- Played a key role in helping the community achieve property goals for the first time since January through consistent sales performance and team collaboration.
Senior Certified Pharmacy Technician
Walgreens
01.2022 - Current
- Developed extensive knowledge of pharmacy workflows, prescription processing, medication fulfillment, inventory management, patient services, and pharmacy operations.
- Collaborated with pharmacists and healthcare providers to ensure accurate prescription processing and exceptional patient care.
- Interpreted prescription orders, prepared medications, managed inventory, and maintained compliance with pharmacy regulations.
- Administered vaccinations and supported patient education initiatives as a Registered Immunizer.
- Utilized pharmacy management software and electronic patient systems to maintain accurate records and workflow efficiency.
- Recognized for accuracy, attention to detail, and ability to perform effectively in fast-paced healthcare environments.
Power Sales Specialist I
TRC Electronics
10.2025 - 04.2026
- Executed 200–320 outbound prospecting calls daily, setting a company record with 320 calls in a single day.
- Built and managed a $1.3M+ active book of business generated primarily through outbound cold calling and lead generation efforts.
- Qualified prospects, identified decision-makers, and uncovered business needs through structured discovery conversations.
- Managed the entire sales process from initial outreach through proposal development, negotiation, and account retention.
- Maintained accurate CRM records, activity tracking, pipeline management, and revenue forecasting.
- Supported 20+ active customer accounts while managing 25+ opportunities valued at over $25,000.
- Consistently exceeded activity expectations in a competitive performance-based sales environment.
Bartender /Restaurant Server
Antonio's Galleria & Cafe
09.2022 - 07.2023
- Prepared and maintained ingredients behind bar
- Adhere to proper alcohol handling, sanitation, & safety procedures
- Maintain appropriate dating, labeling, & rotation of all beverage items Provided a pleasant drinking experience to customers
- Assessing bar customers' needs & preferences & make recommendations
- Collaborated with team members to efficiently handle high-volume shifts and ensure timely food delivery
- Handled customer complaints or issues and ensured customer satisfaction
- Supervisor: Trista Bechy / Tmbechy78@gmail.com / c. (607) 765-4075
Server
Number 5 Restaurant
01.2021 - 12.2021
- Optimize service quality by actively listening and responding to customer requests
- Accurately record orders on POS system and cash out customers after each meal
- Provide menu and recommend food and drink options based on customer queries
- Checked on each table regularly to ensure order accuracy and customer satisfaction
Education
High Ticket Closer - Sales
She Sells Academy
Online Bachelor of Science - International Business And Marketing
Palm Beach Atlantic University
West Palm Beach, FL05.2026
International Baccalaureate - Business & Fine Arts
Binghamton High School
Binghamton, NY05.2022
PSC
Skills
Sales & Lead Generation
- Outbound Prospecting
- Cold Calling
- Lead Qualification
- Appointment Setting
- Pipeline Management
- Objection Handling
- Consultative Selling
- Account Development
CRM & Technology
- HubSpot CRM
- Salesforce
- Microsoft Office Suite
- Data Entry & Record Management
- Sales Pipeline Reporting
Pharmacy Industry Knowledge
- Pharmacy Operations
- Prescription Processing
- Pharmacy Workflow Management
- Inventory Management
- Patient Services
- Healthcare Communication
Certification
- PSC Certification (in progress; to be completed no later than 8/31)
- Certified Pharmacy Technician (CPhT) #30310834, PTCB, June 2025
- Licensed Florida Bartender, servingalcohol.com, May 2024
- Florida Certified Food Handler, StateFoodSafety, May 2024
- Registered Immunizer, Walgreens, November 2023
- CPR & First Aid, Red Cross, September 2023
Timeline
Sales Associate / Leasing Consultant
The Connor Group
04.2026 - Current
Power Sales Specialist I
TRC Electronics
10.2025 - 04.2026
Bartender /Restaurant Server
Antonio's Galleria & Cafe
09.2022 - 07.2023
Senior Certified Pharmacy Technician
Walgreens
01.2022 - Current
Server
Number 5 Restaurant
01.2021 - 12.2021
International Baccalaureate - Business & Fine Arts
Binghamton High School
Bachelor of Science - International Business And Marketing
Palm Beach Atlantic University
High Ticket Closer - Sales
She Sells Academy
PSC