Jenifer Adams
Winter Garden,FL
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Bath & Body Works
Ocoee, FL
07.2022 - 03.2025
- Managed daily activities such as business analysis, timekeeping, and payroll.
- Responsible for interviewing, hiring, developing, and retaining top talent.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Led yearly inventory procedures.
- Ensured product story was showcased by leading efficient floorset implementation.
Supervisor
Bath & Body Works
Winter Garden, FL
08.2021 - 07.2022
- Trained new employees on company policies, job duties, and performance expectations.
- Skilled in creating effective schedules using Kronos.
- Led teams to exceed sales goals by modeling best practices and ensuring high-quality customer interactions.
Coordinator of Training
Walt Disney World Resort
Lake Buena Vista, FL
10.2019 - 10.2021
- Prepared training materials for the Food and Beverage Opening Team of Disney's Riviera Resort, a Cast base of approximately 500
- Collaborated with location Managers and Chefs to design effective training programs.
- Coordinated with teams to facilitate seamless post-pandemic resort reopenings for multiple Disney properties.
Coordinator of Training
Walt Disney World Resort
Lake Buena Vista, FL
07.2017 - 10.2019
- Supported Art of Animation Housekeeping and Custodial team comprising up to 300 Cast Members from January 2018 to October 2019.
- Collaborated with senior management to reduce overdue regulatory training by 83% within six months.
- Worked alongside Housekeeping Training Manager in implementing training for updating 1,984 rooms.
- Coordinated with Health Services to schedule Hepatitis Vaccine sessions and Hearing Van visits for multiple resorts.
- Supported Art of Animation Front Office Operations comprising up to 75 Cast Members from October 2017 to January 2018.
- Supported Art of Animation Food & Beverage and Merchandise comprising up to 250 Cast Members from July 2017 to October 2017.
Merchandise Core Trainer
Walt Disney World Resort
Lake Buena Vista, FL
03.2013 - 07.2017
- Member of a small team dedicated to training new and existing Cast Members within Epcot Merchandise with a Cast base of up to 750.
- Collaborated with local leaders to deliver update training to Cast Members.
- Designed tracking tools facilitating prompt compliance with regulatory training requirements.
- Taught new trainers through structured training classes.
- Facilitated Epcot International Flower and Garden Festival Training in 2015, 2016, and 2017.
- Conducted cash handling and festival training for Epcot International Food and Wine Festival in 2015 and 2016.
Education
Bachelor of Science - Technical Management
DeVry University
06-2011
Skills
- Business analysis
- Payroll administration
- Employee training
- Performance management
- Timekeeping management
- Customer service
- Visual merchandising
- Retail operations management
- Microsoft office expertise
- Orientation and training
References
References available upon request.
Timeline
Assistant Manager
Bath & Body Works
07.2022 - 03.2025
Supervisor
Bath & Body Works
08.2021 - 07.2022
Coordinator of Training
Walt Disney World Resort
10.2019 - 10.2021
Coordinator of Training
Walt Disney World Resort
07.2017 - 10.2019
Merchandise Core Trainer
Walt Disney World Resort
03.2013 - 07.2017
Bachelor of Science - Technical Management
DeVry University
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