Jenifer Byrne
St. George
Summary
Goal-oriented team manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering several years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
Work History
Team Manager
Panera Bread
Eureka
02.2020 - 10.2025
- Supervised team members to ensure efficient daily operations.
- Trained new staff on customer service and food safety standards.
- Scheduled shifts to maintain optimal staffing levels during peak hours.
- Managed inventory levels to ensure product availability and freshness.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Coached team for success by using corrective action processes.
Kitchen Manager
Charlie Gitto's Downtown
St Louis
01.2018 - 02.2020
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Managed inventory control and ordered supplies to maintain stock levels.
- Trained new employees on food safety and kitchen procedures.
- Developed daily menus in collaboration with chefs and management team.
- Ensured compliance with health and safety regulations in the kitchen.
- Resolved conflicts among team members to maintain a positive work environment.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Sales Associate
Doctor Johns
Fenton
01.2016 - 02.2019
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized merchandise displays.
- Operated point-of-sale systems for transactions and returns.
- Trained new staff on product knowledge and sales techniques.
- Handled customer complaints and resolved issues effectively.
- Participated in promotional events to increase store visibility.
- Monitored product quality and ensured compliance with standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Associate in Culinary Arts - Culinary Arts
St. Louis Community College
St Louis, MO 03.2016 - 05.2019
Independence High School
Rock Springs, WYSkills
- Team management
- Employee training
- Inventory management
- Customer service
- Food safety compliance
- Conflict resolution
- Problem solving
- Adaptability
- Customer focus
References
References available upon request.
Timeline
Team Manager
Panera Bread
02.2020 - 10.2025
Kitchen Manager
Charlie Gitto's Downtown
01.2018 - 02.2020
Associate in Culinary Arts - Culinary Arts
St. Louis Community College
03.2016 - 05.2019
Sales Associate
Doctor Johns
01.2016 - 02.2019
Independence High School