Jenifer Day
Port Angeles,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Verna Edem
Sequim, Washington
08.2020 - 11.2024
- Proofread documents for accuracy prior to submission to the executive team.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Developed processes for efficient workflow within the departmental structure.
- Organized travel arrangements, including flights, accommodations, and transportation.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Maintained confidential files related to personnel records or other sensitive information.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Arranged conference calls with remote employees or clients located outside of local area.
- Managed office supplies inventory and placed orders when necessary.
- Processed invoices related to business expenses incurred by the executive team.
- Scanned documents into electronic format for storage in a secure database system.
- Sorted mail received daily for distribution throughout the office.
- Performed calendar management and scheduling of appointments for the executive.
- Managed household inventory and maintenance schedules.
- Maintained clerical correspondence via email and phone.
- Screened telephone calls and inquiries and directed as appropriate.
- Made travel arrangements for employee trips and conferences.
- Organized work projects around client's house.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Performed various clerical tasks and organized office areas to promote productivity.
- Conducted research on various topics to assist in decision-making and project planning.
- Monitored and responded to emails and calls, ensuring timely communication with stakeholders.
- Acted as the liaison between the executive and clients, maintaining strong professional relationships.
- Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
- Coordinated travel arrangements, including flights, accommodations, and itineraries.
- Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Organized and maintained digital and physical filing systems for easy access and retrieval of documents.
- Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
- Coordinated with other staff members to ensure seamless support and coverage.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Coordinated travel arrangements, including flights, accommodations, and itineraries, for both business and personal trips.
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
- Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Provided personal support to the executive, including errand running and personal shopping.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
- Managed expense reports, including tracking receipts and processing reimbursements promptly.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Completed basic administrative work and managed household accounts.
- Kept patient health and personal information private and confidential.
- Followed standard infection control protocols to avoid illness or contamination.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Identified health scenarios that required more skilled care or knowledge.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Transported clients to physician offices or on outings.
- Administered medication and medical treatments, following physician orders.
- Prepared records of client progress and services performed under care.
- Monitored vital signs and medication under supervision of registered nurse.
- Provided assistance communicating, typing correspondence or obtaining information.
- Accompanied clients to appointments and arranged transportation.
- Reported major concerns or deterioration in client's mental or physical condition to supervisor immediately.
- Assisted families in planning and preparing nutritious meals.
Shop Assistant
Hidden Treasures
Sequim, Washington
01.2024 - 04.2024
- Organized merchandise displays to promote sales and attract customers.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Collaborated with other staff members to ensure seamless operations within the store.
- Maintained up-to-date knowledge of current sales promotions and advertisements.
- Monitored stock levels and alerted management when supplies are running low or need replenishing.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Resolved customer complaints in a professional manner.
- Provided information about products and services to customers.
- Handled cash register transactions accurately and efficiently.
- Identified opportunities to increase sales through cross-selling techniques.
- Greeted customers and provided assistance with product selection.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Conducted regular inventory checks to ensure accurate stock levels.
- Operated the cash register to process customer purchases accurately and efficiently.
- Assisted customers with loading their purchases into their vehicles when necessary.
- Organized merchandise on display racks according to established guidelines.
- Maintained accurate inventory levels through regular stock checks.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Completed basic and semi-skilled work using available tools and facilities.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Helped shop personnel complete assignments.
- Operated cash registers, processed transactions, and handled cash accurately.
- Greeted and assisted customers with product selection and inquiries.
- Conducted daily cleaning and maintenance tasks to ensure a tidy store environment.
- Assisted in receiving, unpacking, and organizing new stock deliveries.
- Maintained knowledge of store layout to assist customers in locating products.
- Processed sales transactions at the cash register accurately and efficiently.
- Prepared job spaces by unloading trucks, placing ladders, and setting up protective equipment.
- Conducted price changes and label updates as directed by management.
- Collaborated with team members to meet sales targets and store objectives.
- Received items and orders and checked items for quality and accuracy against documentation.
- Assisted in the preparation and execution of store events and promotions.
- Assisted parts personnel with managing inventory, receiving and stocking.
- Drove company vehicles to transport tools, equipment and supplies to and from work sites.
- Utilized product knowledge to make recommendations to customers based on their needs.
- Created attractive merchandise displays to promote sales.
- Monitored and reported any security issues or thefts to the manager.
- Provided excellent customer service by addressing and resolving customer complaints.
Education
High School Diploma -
Lindsay High School
Lindsay, CA06-1992
Skills
- Child management
- Database entry
- Chauffeuring
- Errands management
- Household oversight
- Calendar management
- Administrative support
- Filing and data archiving
- Research and analysis capabilities
- Personal calendar oversight
- Personal correspondence
- Database maintenance
- Restaurant experience
- Project coordination experience
- Advanced multitasking
- Excellent communication skills
- Scheduling
- Event planning
- Shopping services
- Guest relations
- Time management
- Culinary skills
- Detail-oriented mindset
- Multi-line phone proficiency
- Customer friendly
- Advanced interpersonal skills
- Strong work ethic
- Professional and mature
- Shipping and receiving packages
- Travel planning expertise
- Screening calls
- Resourceful
- Food service background
- Meticulous attention to detail
- Customer needs assessment
- Commitment to quality and service
- Office supply management
- Efficient note-taking
- Event planning experience
- Problem resolving
- Travel arrangements
- Trip planning
- Professional phone etiquette
- Creative thinking capacity
- Dedicated team player
- Hospitality environment
- Errands
- Client satisfaction
Timeline
Shop Assistant
Hidden Treasures
01.2024 - 04.2024
Personal Assistant
Verna Edem
08.2020 - 11.2024
High School Diploma -
Lindsay High School
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