Jenifer Deus
Tallahassee,FL
Summary
Resourceful Team Leader with over 4 years in fast-paced restaurant operations. Expertise in training staff, managing quality, and resolving guest concerns to ensure reliable service and efficient operations. Committed to fostering a positive team environment and delivering exceptional customer service while maintaining smooth shift transitions.
Overview
7
7
years of professional experience
Work History
Team Leader
Whatabuger
Tallahassee, Florida
04.2020 - Current
- Assisted restaurant crew during shifts to ensure smooth front-line operations.
- Trained team members on guest service, food prep, and safety standards.
- Monitored drive-thru operations during peak hours, dining room, and order accuracy during busy periods.
- Coordinated shift tasks to maintain fast service and clean work areas.
Theatre Usher
Regal Cinemas
Tallahassee, Florida
10.2019 - 03.2020
- Greeted guests and checked tickets at Regal Cinemas auditorium entrances.
- Monitored auditoriums for noise, policy issues, and guest concerns.
- Cleaned lobby, aisles, and theatre seating between showings.
- Reported maintenance issues and safety hazards to management.
Education
Bachelor of Science - Political Science
Florida Agricultural And Mechanical University
Tallahassee, FL05-2027
Skills
- Operational efficiency
- Employee training
- Team leadership
- Effective communication
- Conflict resolution
- Guest relations
Timeline
Team Leader
Whatabuger
04.2020 - Current
Theatre Usher
Regal Cinemas
10.2019 - 03.2020
Bachelor of Science - Political Science
Florida Agricultural And Mechanical University