Excellent sales, customer service and
communication skills to build
relationships and maintain loyal clients.
.
High workload organization and detail-
oriented to manage efficient and
effective business operation.
Gap 2005 – 2006, took time off having
baby.
Overview
28
28
years of professional experience
Work History
Spa Manager & Lead Esthetician
Essentials Massage & Facials
Spring Hill, FL
06.2022 - Current
Made process and policy procedures
Train new staff on treatments and software
Event planner for all events
High Volume Facials – 20 per week all cases
Advanced Skin Care
Lead Esthetician
Essentials Massage & Facials
New Port Richey, FL
01.2016 - 06.2022
Educated clients on skincare treatments based on skin type and
individual needs
Decision maker for treatment plan, based on goals
Cryo therapy and Radiofrequency
Staff Trainer, all positions
Weekly High Volume - 40 Facials & 15 Body treatments
Multi-line phone capability, returned clients calls and scheduled
appointments, ability to multi task
Day Spa Manager
Michelle's Day Spa
Brandon, FL
01.2013 - 11.2015
Worked directly with the owner to research and purchase required
equipment
Including facial products
Demonstrated leadership by making improvements to work processes
and helping to train others
Planned and executed promotional events to market spa services to
new clients and existing clients
Provided in person client consultation and determined weight loss
goals
Designed personal weight loss program.
Owner/ Operator
Insurance Agency Accell Insurance
Spring Hill, FL
07.2006 - 12.2013
Multi task, High volume agency role
Managed day to day operations
Property Manager
Foxwood on the Bay
Land O Lakes, FL
05.2000 - 12.2005
Office Manager
F Kilbride Insurance Agency
Land O Lakes, FL
06.1996 - 12.1999
Started as CSR progression to
Handled all office matters
Market insurance policies to potential clients
Assistant Property Manager
In another location
Handled calls, new move ins and documentation
High Customer Service
Education
Full Specialist - undefined
Bene's Career
October 2015
Certifications on various products and
modalitiesJenifer Fitzpatrick - undefined
Skills
Help clients find correct
Insurance coverage based on
Personal and professional
Goals and protect assets
Mediate between client and
Insurance company
Outstanding customer
Relationship building
Computer proficient detailed
Decision Making
Leadership
Customer Experience
Ability to handle high volume
Workloads with empathy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Spa Manager & Lead Esthetician
Essentials Massage & Facials
06.2022 - Current
Lead Esthetician
Essentials Massage & Facials
01.2016 - 06.2022
Day Spa Manager
Michelle's Day Spa
01.2013 - 11.2015
Owner/ Operator
Insurance Agency Accell Insurance
07.2006 - 12.2013
Property Manager
Foxwood on the Bay
05.2000 - 12.2005
Office Manager
F Kilbride Insurance Agency
06.1996 - 12.1999
Assistant Property Manager
Full Specialist - undefined
Bene's Career
Certifications on various products and
modalitiesJenifer Fitzpatrick - undefined