Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Your Name

Floral City,FL

Summary

Excellent sales, customer service and communication skills to build relationships and maintain loyal clients. . High workload organization and detail- oriented to manage efficient and effective business operation. Gap 2005 – 2006, took time off having baby.

Overview

28
28
years of professional experience

Work History

Spa Manager & Lead Esthetician

Essentials Massage & Facials
Spring Hill, FL
06.2022 - Current
  • Made process and policy procedures
  • Train new staff on treatments and software
  • Event planner for all events
  • High Volume Facials – 20 per week all cases
  • Advanced Skin Care

Lead Esthetician

Essentials Massage & Facials
New Port Richey, FL
01.2016 - 06.2022
  • Educated clients on skincare treatments based on skin type and individual needs
  • Decision maker for treatment plan, based on goals
  • Cryo therapy and Radiofrequency
  • Staff Trainer, all positions
  • Weekly High Volume - 40 Facials & 15 Body treatments
  • Multi-line phone capability, returned clients calls and scheduled appointments, ability to multi task

Day Spa Manager

Michelle's Day Spa
Brandon, FL
01.2013 - 11.2015
  • Worked directly with the owner to research and purchase required equipment
  • Including facial products
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Planned and executed promotional events to market spa services to new clients and existing clients
  • Provided in person client consultation and determined weight loss goals
  • Designed personal weight loss program.

Owner/ Operator

Insurance Agency Accell Insurance
Spring Hill, FL
07.2006 - 12.2013
  • Multi task, High volume agency role
  • Managed day to day operations

Property Manager

Foxwood on the Bay
Land O Lakes, FL
05.2000 - 12.2005

Office Manager

F Kilbride Insurance Agency
Land O Lakes, FL
06.1996 - 12.1999
  • Started as CSR progression to
  • Handled all office matters
  • Market insurance policies to potential clients

Assistant Property Manager

  • In another location
  • Handled calls, new move ins and documentation
  • High Customer Service

Education

Full Specialist - undefined

Bene's Career
October 2015

Certifications on various products and modalitiesJenifer Fitzpatrick - undefined

Skills

  • Help clients find correct
  • Insurance coverage based on
  • Personal and professional
  • Goals and protect assets
  • Mediate between client and
  • Insurance company
  • Outstanding customer
  • Relationship building
  • Computer proficient detailed
  • Decision Making
  • Leadership
  • Customer Experience
  • Ability to handle high volume
  • Workloads with empathy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Spa Manager & Lead Esthetician

Essentials Massage & Facials
06.2022 - Current

Lead Esthetician

Essentials Massage & Facials
01.2016 - 06.2022

Day Spa Manager

Michelle's Day Spa
01.2013 - 11.2015

Owner/ Operator

Insurance Agency Accell Insurance
07.2006 - 12.2013

Property Manager

Foxwood on the Bay
05.2000 - 12.2005

Office Manager

F Kilbride Insurance Agency
06.1996 - 12.1999

Assistant Property Manager

Full Specialist - undefined

Bene's Career

Certifications on various products and modalitiesJenifer Fitzpatrick - undefined