Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenifer Geraldino

Chuluota,FL

Summary

Experienced and detail-oriented medical scheduler with a strong background in managing provider schedules, coordinating patient appointments, and maintaining accurate records in healthcare settings. Proven ability to work collaboratively with providers and healthcare teams to ensure proper coverage, optimize resource utilization, and meet operational needs. Skilled in using scheduling software, handling high-volume schedules, and addressing staffing challenges in fast-paced environments. Committed to delivering excellent customer service while adhering to HIPAA compliance and operational efficiency. Excels in remote work environments, with a solid track record of maintaining communication and managing tasks independently.financial health for the organization.

Overview

8
8
years of professional experience
7
7
years of post-secondary education
2
2
Certifications

Work History

Crisis Counselor Chat/Text

Deaflead
12.2023 - Current
  • Provided accurate documentation of client interactions, ensuring clarity and compliance with procedures
  • Utilized crisis intervention techniques and referral database to assist individuals in emotional distress, building safety plans
  • Developed skills in managing confidential and sensitive information, emphasizing HIPAA compliance

Phlebotomist Lead

Quest Diagnostics
01.2022 - 01.2023
  • Managed patient billing information, verified insurance details, and ensured accurate payment processing
  • Demonstrated strong attention to detail while collecting patient samples and managing documentation
  • Worked with laboratory technology systems to track and reconcile patient orders and ensure accurate charges

Phlebotomist

LabCorp
01.2020 - 01.2022
  • Processed patient registrations, verified test orders, and ensured correct billing and payment information
  • Managed lab specimens and patient data, ensuring accurate entry into lab management systems (e.g., EPIC, SoftLab)
  • Tracked and resolved billing discrepancies, ensuring timely payment and reducing aged receivables

ASL Evaluator/scheduling Manager

Natural Languages
01.2017 - 01.2019
  • Managed scheduling and coordination of interpreters, showcasing strong customer service and organizational skills
  • Utilized web-based platforms (e.g., Google Docs, Zoom) to track assignments, ensuring timely response and service delivery

Education

A.A.S. - Medical Assistant Program

Bergen Community College
Paramus, NJ
09.2006 - 01.2012

Medical Billing and Coding Certification - undefined

Seminole State College
Oviedo, FL
01.2023 - Current

Skills

  • Medical Billing & Coding
undefined

Certification

National Phlebotomy Certification (NPCE), National Phlebotomy Certification Examination, Inc

Timeline

Crisis Counselor Chat/Text

Deaflead
12.2023 - Current

Medical Billing and Coding Certification - undefined

Seminole State College
01.2023 - Current

Phlebotomist Lead

Quest Diagnostics
01.2022 - 01.2023

Phlebotomist

LabCorp
01.2020 - 01.2022

ASL Evaluator/scheduling Manager

Natural Languages
01.2017 - 01.2019

A.A.S. - Medical Assistant Program

Bergen Community College
09.2006 - 01.2012
Jenifer Geraldino