Jenifer Gould
Anaheim,CA
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Merchandiser, Cleaner
SHIFTSMART Temp /CIRCLE K
Irvine, CA
07.2024 - Current
- Built effective partner store relationships to improve customer satisfaction.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Set up attractive window displays that encouraged customers to enter the store.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Built product displays and placed appropriate signage for merchandise.
- Assisted customers with locating desired items within store locations.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Transported trash bags to designated disposal areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Serviced, cleaned and restocked restrooms.
Picker/Packer
BlueCrew Jobs
Santa Fe Springs, CA
09.2024 - 12.2024
Private Duty Home Health Caregiver
Independant Contractor
Whittier, CA
06.1999 - 07.2024
- Assisting with personal care
- Administering medication
- Providing Companionship
- Schedule appointment
- Checking vitals
- Being empathetic
- Compassionate
- Enjoy helping others
- Work well on own with minimal direction
- Monitored patient vital signs and reported changes to physician or nurse.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Administered prescribed medications under direction from physician.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Provided respite care services for family members who need relief from caring for their ill relative.
- Provided entertainment and companionship through conversation, reading, and board games.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Checked patients' pulse, temperature and respiration.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted with range-of-motion exercises designed to increase flexibility and strength of assigned patients.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Observed safety precautions related to infection control practices in all areas where duties are performed.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
Delivery Driver, Ride Share Driver
independant contracter
everywhere, CA
08.2021 - 12.2023
- Clean Driving Record
- Proven Customer Service Skills
- Thorough record keeping and daily logs
- Active listening
- Ability to follow directions
CNA - Certified Nursing Assistant
Shea assisted living,Convelscent and Acute care
Whittier, CA
06.2004 - 06.2007
- Provided basic care with comfort and dignity
- Assisted with transfer, repositioning, call lights, vital signs
- Feeding, toileting, changeing bed linens, charting
Medical Receptionist
Apple one Temp Assignments
Stanton, CA
01.2003 - 06.2004
- Answering all phone calls promptly in a professional and courteous manner
- Scheduling patient appointments
- Checking and ordering supplies
- Assisting Doctor, Staff and patients
- Process payments
- Pulling medical records
- Scheduling equipment and maintenance repairs
Customer Service Rep
Long Beach City College
Long Beach, CA
03.1997 - 01.2003
- Answered multiline phone
- Scheduled counseling appointments
- Directed calls in a timely efficient manner
- Creative adaptability
- Conflict resolution
- Greet and check in and out students
- Kept records current
Education
CNA - Certified Nursing Assistant -
Tri Cities ROP
Pico Rivera, CA06-2004
Early childhood special Ed associate teacher -
Long Beach City College
Long Beach, CA01.2003
Skills
- Time management
- Adaptability
- Communication skills
- Problem Resolution
- Compassionate client care
- Documentation
- Medication coordination
- Strong ethics
- First aid and safety
- Respectful and compassionate
- Basic housekeeping
- Special needs care
- HIPAA compliance
- Direct patient care
- Elderly care
- Hoyer lifting equipment
- Mobility assistance
- Care plan adherence
- Flexible schedule
- Patient advocacy
- ADL assistance
- Transportation services
- Chronic disease management
- Care plan management
- Physical therapy support
- Personal hygiene assistance
- Patient assessments
- Lifting and transferring
- Adaptability and flexibility
- PPE usage
Certification
- CPR Certification
- BLS Certification
- Driver's License
- CNA
Timeline
Picker/Packer
BlueCrew Jobs
09.2024 - 12.2024
Merchandiser, Cleaner
SHIFTSMART Temp /CIRCLE K
07.2024 - Current
Delivery Driver, Ride Share Driver
independant contracter
08.2021 - 12.2023
CNA - Certified Nursing Assistant
Shea assisted living,Convelscent and Acute care
06.2004 - 06.2007
Medical Receptionist
Apple one Temp Assignments
01.2003 - 06.2004
Private Duty Home Health Caregiver
Independant Contractor
06.1999 - 07.2024
Customer Service Rep
Long Beach City College
03.1997 - 01.2003
CNA - Certified Nursing Assistant -
Tri Cities ROP
Early childhood special Ed associate teacher -
Long Beach City College