Jenifer Hampton
Frisco,TX
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Bartender
Theory Uptown
Dallas, Texas
05.2022 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Produced top sales due to fast speed while still proving the expected customer service.
VIP Manager/VIP Bottle Service Waitress/Bartender
Bucks Cabaret Dallas
Dallas, Texas
11.2017 - 04.2022
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Processed orders and facilitated customer payments using POS system.
- Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Kept track of event finances, initial deposits, due payments and final balances.
Key Manager/Bartender/Waitress
Dallas Craft Co
The Colony, Texas
01.2016 - 09.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained multiple new bartenders waitresses on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Consulted with managers to organize special events and promotions.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Improved and applied social media marketing strategies to increase patronage.
Permit Coordinator
Milestone Electric And Air
Garland, Texas
02.2015 - 12.2015
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, the city and other involved parties.
- Maintained fiscal records and accounts.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Updated operational records or licensing information using computer terminals.
Education
GED -
GED
Texas2014
Skills
- Cocktail Service
- Outstanding Customer Service
- Cash Handling and Management
- Suggestive Selling
- Responsible Serving
- Menu Memorization
- Bar Operations and Logistics
- Teamwork and Professionalism
- High-Volume Environments
- Stamina and Endurance
- Drink Consistency
- Energetic and Outgoing
- Excellent with Numbers
- Maximizing Profitability
Timeline
Bartender
Theory Uptown
05.2022 - Current
VIP Manager/VIP Bottle Service Waitress/Bartender
Bucks Cabaret Dallas
11.2017 - 04.2022
Key Manager/Bartender/Waitress
Dallas Craft Co
01.2016 - 09.2017
Permit Coordinator
Milestone Electric And Air
02.2015 - 12.2015
GED -
GED
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