Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenifer Jaramillo

Summary

Dynamic banking professional with a proven track record at Prosperity Bank, excelling in cash handling and customer relationship development. Recognized for maintaining regulatory compliance and enhancing service quality, I leverage attention to detail and professionalism to drive customer satisfaction and operational efficiency. Committed to fostering strong client connections and achieving branch goals.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

10
10
years of professional experience

Work History

Bank Teller

Prosperity Bank
03.2024 - 03.2025
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained compliance with banking regulations and internal policies to mitigate risks.
  • Assisted in training new tellers on systems, procedures, and best practices for transaction processing.
  • Monitored and balanced cash drawers daily, identifying discrepancies to maintain financial integrity.
  • Collaborated with team members to achieve branch goals and enhance overall performance standards.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Collaborated with team members to ensure smooth operations and high-quality service.

Machine Operator

Dechra Pharmaceuticals
08.2016 - 06.2023
  • Operated machinery to produce high-quality products efficiently and safely.
  • Conducted routine maintenance checks to ensure optimal performance of equipment.
  • Assisted in troubleshooting equipment issues, minimizing downtime during production runs.
  • Monitored production output, ensuring adherence to quality standards and specifications.
  • Collaborated with team members to streamline workflows and enhance productivity.
  • Trained new operators on safety protocols and machine operation procedures effectively.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

Customer Service Cashier

Fiesta Mart LLC
12.2014 - 06.2016
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained accurate cash drawer, conducting regular cash audits.
  • Collaborated with team members to manage high-volume service periods effectively.
  • Educated customers on promotions, enhancing overall sales experience.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Met customer service goals and exceeded customer expectations.

Education

Trimble Technical High School
Fort Worth, TX

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Listening and comprehension
  • Relationship building
  • Regulatory compliance
  • Balance transfers

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Bank Teller

Prosperity Bank
03.2024 - 03.2025

Machine Operator

Dechra Pharmaceuticals
08.2016 - 06.2023

Customer Service Cashier

Fiesta Mart LLC
12.2014 - 06.2016

Trimble Technical High School

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Jenifer Jaramillo