Summary
Overview
Work History
Education
Skills
Timeline
Intern

Jenifer Leavenworth

Aurora,OR

Summary

Empathetic Case Manager with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support. Offering excellent communication and good judgment. Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.

Overview

14
14
years of professional experience

Work History

Intern

GenTog Generations Together Child N Adult Daycare
02.2023 - 06.2023
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Spoke with each client and staff member daily to check in and find out what was going on with each of them.
  • Worked with others to maintain high standards of safety for each of the clients.
  • Helped with food delivery, feeding assistance, and cleaning up of food, dishes, debris from meal.
  • Communicated with other staff and clients in clear, concise language, what was necessary to benefit the effectiveness of the environment.

Private in Home Care Aide

Self
09.2013 - 08.2017
  • Made point to recognize where each person is at in that moment and go forward with compassion.
  • Allotted time engaged with two to 15 patients to boost mood, improve overall memory and provide light entertainment.
  • Delivered compassionate care and clear communication in handling issues of death and dying. This is best done with single person as emotions can run strong.
  • Scheduled and accompanied individual clients to medical appointments.

Home Health Aide

Select Home Care Services
09.2009 - 12.2013
  • Developed rapport to create safe and trusting environment for care.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition to my immediate supervisor and patients family contact.
  • Communicated regularly with clients' families to provide updates on health and wellbeing

Education

Certificate -

LTCO, Long-Term Care Ombudsman
Salem, OR
07.2023

Associate of Applied Science - Human Services

Clackamas Community College
Oregon City, OR
07.2023

No Degree - Traditional Healthcare Worker

Oregon Health Authority
Salem, OR
07.2023

Certification - Peer Support Specialist

Project ABLE
McMinnville, OR
06.2023

Certification - Gerontology

Clackamas Community College
Oregon City, OR
12.2022

Skills

  • Client Engagement
  • Quick learner
  • Problem-solving
  • Companionship and Emotional Support
  • Respectful and Compassionate
  • Problem Identification
  • Social Perceptiveness
  • Attentive to People
  • Verbal and Written Communication
  • Dependable and Responsible

Timeline

Intern

GenTog Generations Together Child N Adult Daycare
02.2023 - 06.2023

Private in Home Care Aide

Self
09.2013 - 08.2017

Home Health Aide

Select Home Care Services
09.2009 - 12.2013

Certificate -

LTCO, Long-Term Care Ombudsman

Associate of Applied Science - Human Services

Clackamas Community College

No Degree - Traditional Healthcare Worker

Oregon Health Authority

Certification - Peer Support Specialist

Project ABLE

Certification - Gerontology

Clackamas Community College
Jenifer Leavenworth