Jenifer Nguyen
San Jose,CA
Summary
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
17
17
years of professional experience
Work History
HR Manager
Praecipio Consulting LLC
08.2022 - Current
- Managed employee disputes by employing conflict resolution techniques.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
HR Manager
Coyote Creek Consulting, Inc
09.2010 - 08.2022
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Coordinated technical training and personal development classes for staff members.
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Instructed senior leaders on appropriate employee corrective steps.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
HR Assistant
Robert Bosch LLC
11.2009 - 09.2010
- Assisted in creating competitive compensation packages, researching industry benchmarks, and analyzing internal data to inform decisions.
- Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Participated in job fairs to recruit new talent.
HR Assistant
Ehealth Insurance
06.2009 - 11.2009
- Assisted in creating competitive compensation packages, researching industry benchmarks, and analyzing internal data to inform decisions.
- Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to employee inquiries regarding benefits and other HR topics.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Helped employees register for benefits programs using online portals.
Recruiter
Golden State Overnight
01.2007 - 02.2009
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Administered employee benefits programs and assisted with open enrollment.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Developed and implemented plans to improve recruitment process.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Education
Bachelor of Science - Human Resources Management And Psychology
San Jose State University
San Jose, CA05.2009
Associate of Science - Business Administration And Management
Monterey Peninsula College
Monterey, CA05.2004
Skills
- Payroll and Benefits Administration
- Leadership Training and Development
- Performance Appraisal
- Employee Relations
- Employee Recognition Programs
- Onboarding, Training, and Development
- Exit Interviews and Processes
- Diversity and Inclusion
Timeline
HR Manager
Praecipio Consulting LLC
08.2022 - Current
HR Manager
Coyote Creek Consulting, Inc
09.2010 - 08.2022
HR Assistant
Robert Bosch LLC
11.2009 - 09.2010
HR Assistant
Ehealth Insurance
06.2009 - 11.2009
Recruiter
Golden State Overnight
01.2007 - 02.2009
Bachelor of Science - Human Resources Management And Psychology
San Jose State University
Associate of Science - Business Administration And Management
Monterey Peninsula College
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