Jenifer Osornio
Clarksville
Summary
Dynamic and results-driven professional with experience as a Licensed Insurance Agent at Nationwide, excelling in client service and sales. Bilingual and goal-oriented, I leverage my expertise in policy management and customer follow-up to deliver tailored solutions, enhancing client satisfaction and driving business success.
Successful and seasoned with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
11
11
years of professional experience
Work History
Online Personal Shopper
Walmart
08.2024 - 02.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Licensed Insurance Agent
Nationwide
07.2014 - 02.2023
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Education
Bachelor of Science - Political Science
University of The Ozarks
Clarksville, ARAssociate of Applied Science - Health Technology
Arkansas Tech University Ozark Campus
Ozark, AR05-2026
Skills
- Bilingual
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Client service
- Goal oriented approach
- Professional networking
- Policy management
- Regulatory compliance
- Customer service
- Customer follow-up
Languages
Spanish
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
08.2024 - 02.2025
Licensed Insurance Agent
Nationwide
07.2014 - 02.2023
Bachelor of Science - Political Science
University of The Ozarks
Associate of Applied Science - Health Technology
Arkansas Tech University Ozark Campus