Jenifer Proctor
Killeen,TX
Summary
Dynamic and reliable professional with a proven track record at Wilsonart Engineered Surfaces, enhancing production efficiency and workplace safety. Skilled in machinery operation and team collaboration, I excel in fast-paced environments, demonstrating exceptional problem-solving abilities and a commitment to maintaining high-quality standards.
Experienced with maintaining production lines and assisting team members. Utilizes strong problem-solving abilities to address production issues and keep operations running smoothly. Knowledge of safety procedures and quality standards essential for producing high-quality work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Helper
Wilsonart Engineered Surfaces
08.2024 - Current
- Played a key role in achieving daily targets by consistently working at a fast pace without compromising on quality standards.
- Assisted production team by restocking supplies, cleaning areas and maintaining machinery.
- Enhanced production efficiency by maintaining a clean and organized workspace.
- Used equipment properly to avoid workplace hazards or injuries.
Technical Support Advisor
Concentrix
08.2021 - 03.2022
- Maintained expert-level knowledge of company products to provide accurate information to clients during support calls or emails.
- Maintained confidentiality when dealing with sensitive customer data, adhering strictly to company policies regarding privacy protection.
- Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
Crew Member
Freddy's Frozen Custard & Steakburgers
04.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cleaner
BMR Janitorial
06.2019 - 10.2020
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Education
High School Diploma -
Ellison High School
Killeen, TX05-2019
Skills
- Workplace organization
- Worker safety
- Cross-training
- Team collaboration
- Fast learner
- Heavy lifting
- Machinery operation
- Problem-solving
- Packing and shipping
- Forklift certification
- Multitasking Abilities
- Reliability
Certification
Forklift Certification
Timeline
Production Helper
Wilsonart Engineered Surfaces
08.2024 - Current
Technical Support Advisor
Concentrix
08.2021 - 03.2022
Crew Member
Freddy's Frozen Custard & Steakburgers
04.2021 - 08.2021
Cleaner
BMR Janitorial
06.2019 - 10.2020
High School Diploma -
Ellison High School
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