Jenifer Six
Insurance Administrative Professional/Data Entry Specialist
Summary
Skilled Data Entry Operator with 12 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Overview
12
12
years of professional experience
Work History
Data Entry Specialist-Contractor
Aston Carter/TEKsystems
08.2022 - 2 2024
- Entered dental eligibility records into proprietary software system including new clients, demographic changes, and terminations per company guidelines
- Processed COBRA elections, terminations, and reinstatements received via email and fax
- Composed and sent correspondence to Third Party Administrators and/or agents to request missing or incomplete information as needed
- Maintained superior level of subscriber confidentiality and adhere to HIPAA Laws and Regulations according to company Policy and Procedures.
Personal Lines Account Manager
Doty Agency Inc
12.2021 - 05.2022
- Handled inbound quote requests for new business via phone and email utilizing proprietary comparative rating software and deliver proposal information to the potential client professionally
- Increased overall productivity by streamlining administrative tasks such as processing endorsements, cancellations, and billing inquiries
- Reduced claims frequency through proactive risk analysis techniques applied during regular policy reviews with clients
- Handled all in-bound Personal and Commercial claims, answer coverage questions appropriately, and submit loss to carrier
Insurance Customer Service Representative
The Rathbun Agency, Inc.
11.2012 - 10.2021
- Reviewed billing/accounting with customer, submitted proper documentation for policy reinstatements, and processed customer payments
- Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns via phone, e-mail, and in person
- Processed new business applications, policy renewals, and change requests quickly and accurately
- First contact for claim intake phone calls. Advised customers on required information for claim submissions and acted as liaison between customer and insurance company
Medical Records Clerk
Mid-Michigan Ear, Nose, & Throat
05.2010 - 09.2011
- Ensured that all medical records, dictation, and loose reports were filed in an organized and timely manner
- Pulled, organized, and assembled charts for all scheduled established patients, and created charts for new patients daily
- Responded to medical record requests by telephone and fax and sent records according to HIPAA regulations
- Communicated with other medical facilities to obtain patient test and surgery results for physician review.
Education
Certificate of Completion - Medical Insurance Billing and Office Administration
Ross Medical Education Center
Lansing, MIBachelor's - Business Administration
West Liberty University
West Liberty, WVSkills
Data Processing
Data protection
Skilled in Salesforce, EPIC, and Microsoft Office Suite
Document Management and Storage
Meticulous attention to deta
Analytical Thinking
Administrative Support
Data Processing
Timeline
Data Entry Specialist-Contractor
Aston Carter/TEKsystems
08.2022 - 2 2024
Personal Lines Account Manager
Doty Agency Inc
12.2021 - 05.2022
Insurance Customer Service Representative
The Rathbun Agency, Inc.
11.2012 - 10.2021
Medical Records Clerk
Mid-Michigan Ear, Nose, & Throat
05.2010 - 09.2011
Certificate of Completion - Medical Insurance Billing and Office Administration
Ross Medical Education Center
Bachelor's - Business Administration
West Liberty University
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