Hi, I’m
Jenifer Baumgardner RT(R)(CT(MR)
Vero Beach,FL
Summary
Highly skilled and enthusiastic professional with more than 25 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
19
years of professional experience
1
Certification
Work History
Radiology Associates of Florida
East Coast Practice Manager
10.2022 - Current
Job overview
- Operations manager responsible for all daily operations of multiple radiologists and client sites.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Oversaw the hiring process for new physicians, selecting candidates who aligned with the practice''s mission and values.
- Addressed and remedied all patient or team member issues.
- Oversaw accounting, budgeting, and financial reporting.
- Supervised team of over 100 physicians.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Consulted with healthcare professionals on business decisions.
- Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
- Streamlined communication between different departments, leading to more cohesive patient care.
- Managed pre-certifications and verified insurance coverage.
Steward Sebastian River Medical Center
Medical Imaging Supervisor
10.2021 - 10.2022
Job overview
- Managing and staffing the busy OR schedule
- Coordinated staff scheduling to efficiently cover all shifts while minimizing overtime costs.
- I often step in where needed to support any modality and radiologist procedures.
- Mentored junior staff members, resulting in a more knowledgeable and skilled team.
- Manage nursing staff and scheduling IR procedures.
- Reduced patient wait times by optimizing scheduling procedures for imaging appointments.
- I work with Radiology Partners staff to fix any problems with patient exams.
- Contributed significantly towards achieving accreditation from relevant regulatory bodies through diligent adherence to best practices.
- I am familiar with many radiology systems including Mckesson PACS, Agfa PACS (formerly administrator), Powerscribe, Clario, Meditech
- Participated in recruitment efforts, selecting highly qualified candidates to join the team of imaging professionals.
- Clinical instructor for Florida Southeastern University.
- Supply Management.
- Addressed any concerns or complaints from patients promptly, demonstrating commitment to excellent customer service.
- Obtained and renewed ACR accreditation for MRI and recently helped mammography obtain ACR accreditation.
- Collaborated with radiologists to ensure accurate interpretation of imaging results.
- Rounded with staff, doctors and patients daily to improve workflow.
- Led regular meetings with staff members, fostering an environment of transparency and continuous improvement.
- Currently in charge of radiation badges and attend quarterly radiation safety meetings.
- Managed day-to-day operations, logistics and schedules.
- I also work closely with ER to maintain timely radiology reports
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Any additional tasks as needed
Vero Radiology Associates (Cleveland clinic)
CT Technologist
10.2019 - 10.2021
Job overview
- I was a multidiscipline CT/MRI technologist at Vero Radiology, a very busy outpatient radiology practice (they see avg 400 pts per day)
- My duties include operating cat scan/magnetic resonance equipment.
- Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
- Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
- Conducted regular inventory checks on supplies and consumables within the CT lab to ensure availability when needed.
- Select appropriate imaging protocols and procedures for adequate diagnoses of patients.
- Assisted radiologist in performing special imaging procedures.
- Maintained a clean and organized work area, ensuring compliance with infection control protocols.
- Conduct ACR quality control
- Inject intravenous contrast dyes such as iodine and gadolinium.
Sebastian River Medical Center
MRI Technologist
10.2018 - 10.2019
Job overview
- I was the Lead MRI technologist, my duties included staff scheduling, machine maintenance, as well as writing policies in accordance with ACR standards and practices
- Maintained safe environment, adhering to strict radiation safety guidelines and policies.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reduced scan time with efficient scheduling and streamlined pre-scan processes.
- Increased department efficiency with implementation of new MRI software.
- Assisted in development of new MRI techniques, advancing imaging capabilities.
Steward Medical Group
Corporate PACS Administrator
10.2017 - 10.2018
Job overview
- I was a corporate PACS Administrator who worked with our sister hospital PACS Administrators to create efficient operations in radiology and cardiology.
- We deliver digital images to physicians for better treatment of patients.
- PACS (Picture archiving and communications systems) is the main vein of radiology and cannot function unless it is running24/7).
- We managed the timely flow of images to radiologists and the flow of outgoing reports to referring doctors.
- I was also on the front lines of our transition to Meditech EMR.
- I traveled to hospitals in Ohio to bring my knowledge to our Florida GO LIVE and implement our EMR in a timely fashion with minimal obstructions to patient care.
- I was also involved with integrating other radiology systems to the new EMR, this included Nuance powerscribe and PACS among others.
- This involved many hours of testing systems and downtime to facilitate a seamless transition.
- I learned a lot and I was excited about being a part of the team.
- At the time we were in charge of operations for the many radiology systems function and capacity of storage mainframes.
- I was the coordinator of the Thoracic Oncology Conference, which included a 7 am breakfast meeting for radiologists, pathologists, and oncologists to review to discuss current lung cancer findings and treatments.
- This PowerPoint included radiology and pathology images along with case studies that I gathered and prepared monthly.
Radiation Safety Officer, Sebastian River Medical Center
MRI Technologist
02.2006 - 10.2017
Job overview
- My job duties included staff MRI technologist for11 years.
- Prepared and passed the first ACR accreditation for MRI.
- Implemented breast imaging and processing through dynacad software to our facility.
- Scheduled radiation safety meetings with radiologists, physicists, and nuclear medicine technologists which included gathering and processing data for radiation dose of our employees and patients.
- With the help of the CT technologists, we implemented a software program to monitor radiation doses.
- Working with our representatives from Medtronic, we were able to set up SRMC as a registered location to scan MRI-compatible pacemakers.
- Our location and other information were available to patients when searching for registered places to obtain a safe MRI scan.
- I was appointed RIS and PACS superuser.
- I assisted in the purchase, installation, and programming of the new Siemen’s MRI scanner in 2015.
Education
Indian River State College, Ft. Pierce, FL
Associate of Science from Radiology
06-1999
Skills
- Schedule management
- Staff management
- Practice management
- Workflow management
- Employee performance
- Strategic planning
- Payroll administration
- Continuous improvement
- Medical personnel recruitment
- Client consulting
- Employee operations
- Clinical improvement initiatives
- Critical thinking
Certification
- First Aid Certification
- Radiology Technologist (June 1999)
- CT registry (June 2002)
- MRI registry (November 2005)
Timeline
East Coast Practice Manager
Radiology Associates of Florida
10.2022 - Current
Medical Imaging Supervisor
Steward Sebastian River Medical Center
10.2021 - 10.2022
CT Technologist
Vero Radiology Associates (Cleveland clinic)
10.2019 - 10.2021
MRI Technologist
Sebastian River Medical Center
10.2018 - 10.2019
Corporate PACS Administrator
Steward Medical Group
10.2017 - 10.2018
MRI Technologist
Radiation Safety Officer, Sebastian River Medical Center
02.2006 - 10.2017
- First Aid Certification
- Radiology Technologist (June 1999)
- CT registry (June 2002)
- MRI registry (November 2005)
Indian River State College
Associate of Science from Radiology
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