Jeniffer Chow

Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Planned, coordinated, and executed all elements of quarterly meetings such as outreach, local site visits, hotel accomodations, and meeting room setup/breakdown.
Manage a volunteer-base of 200+ members who are focused on empowering Latinx community.
Led outreach for initiatives with local members who've expressed issues they would focus on in those areas and how we can allocate resources to assist these communities.
Oversaw all project progress and ran all performance progress by workgroups, chairs, liaisons, members, as well all steering committee members.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Planned, designed, and scheduled phases for large projects.
Drafted project reports to identify successful outcomes, insights and future recommendations.

• Recruited and managed retention for groups of volunteers & contractors for all efforts across the organization including but not limited to: GOTV/GOTC, Voter Registration, and Community events.
• Served as a consultant with multiple stakeholders and senior leaders by developing programs that aligned with organizations strategic objectives in order to plan for yearly and quarterly goals.
• Worked and created virtual and in-person functions through different programs such as Census, Covid-19, vaccination sites, Presidential, Primary, Mayoral, and Gubernatorial elections, and Election Protection programs across Georgia.
• Heavy focus on database management on StateVoices catalist database which has over 240 million unique records of data used for managing various GALEO programs including building turfs, mailer lists, and creation of text/phone banks used to reach out to voters.
• Monitored budgets by providing program goals with deadlines and accurate information for invoices and credit cards statements.
• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.

• Conducted over 10 interviews to children, foster parents, and/or guardian from all kinds of backgrounds such as foster care homes, group homes, cottages, DFCS, and guardianships.
• Responsible for updating notes that included essential resources for clients, such as but not limited to GED programs, after school programs, vocational school trade courses, and therapy.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to supervisor.
• Ensured child and guardian were present and on time to their court date by following up with them to make sure they have forms of transportation to location.
• Shadowed several attorneys in courtroom and with 1-1 sessions with child to run through what they needed to be prepared.

• Proficient in usage of GeorgiaSource database tool used to input unique case information for students and to help find resources available to them.
• Completed inventory assessment and questionnaire to assess student learning style and tutoring needs.
• Consistently had audits to ensure everything was documented and organized.
• Handled 20+ cases from ranges in age, race, ethnicity, and grade level.
• Prepared lesson plans to meet goals identified in students' individualized study plans.
• Improved test scores by focusing on reading comprehension, language arts, math, science, history, and critical thinking skills through one-on-one and group tutoring sessions.
• Applied different teaching techniques to improve student grades, build test skills and foster classroom confidence.
• Assisted college-bound high school students with discipline knowledge to increase college acceptance.