Jenika Willis
Memphis,TN
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
15
15
years of professional experience
Work History
Fulfillment Associate 2
Milwaukee Tool
Olive Branch, MS
11.2020 - Current
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Loaded items onto pallets or into containers for shipment.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Making sure the orders reach the correct zone.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Provided guidance and support to team members to meet daily goals.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Corrects errors.
- Assist with wave close-out, aging orders, and due today orders.
- Ordered all highlights for the products, and we need to complete orders daily.
Assistant Manager
Cascades Inc.
Memphis, TN
06.2010 - 10.2020
- Evaluated individual and team business performance and identified opportunities for improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Managed customer service inquiries and complaints promptly.
- Implemented quality control measures to uphold company standards.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other departments to ensure a smooth operations flow.
Education
High School Diploma -
Booker T Washington High School
715 S. Lauderdale St. Memphis TN, 3812605-2006
Skills
- Team leadership
- Order picking
- Fulfillment processing
- Product labeling
- Pulling and preparing orders
- Workplace cleanliness
- Warehouse operations
- Continuous improvements
- Problem-solving
- Customer service
- Inventory management
- Safety procedures
- Computer Skills
- Technical skills
- Adaptability
- Supply chain management
References
References available upon request.
Timeline
Fulfillment Associate 2
Milwaukee Tool
11.2020 - Current
Assistant Manager
Cascades Inc.
06.2010 - 10.2020
High School Diploma -
Booker T Washington High School