Jenine Young
Greenbrier,AR
Summary
To be with a company with opportunity to excel in my career path. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.
Overview
12
12
years of professional experience
Work History
Sr. Customer Service
Sealed Air Cryovac
Charlotte , NC
10.2018 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Exceeded goals through effective task prioritization and great work ethic.
- Used Microsoft Word and other software tools to create documents and other communications.
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Treasury Service Advisor
Bank Of America
Charlotte, NC
10.2010 - 03.2018
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Collaborated with team members to achieve target results.
Education
No Degree - Business Administration
University of Central
Conway, ARHigh School Diploma -
Carrollton High School
Carrollton, IL01.1988
Skills
- Customer service and support
- Excellent customer service
- Customer service experience
- Customer service skills
- Customer service management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Customer Service
Sealed Air Cryovac
10.2018 - Current
Treasury Service Advisor
Bank Of America
10.2010 - 03.2018
No Degree - Business Administration
University of Central
High School Diploma -
Carrollton High School
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