HR and Office Manager at Churrasko Grill House with strong organizational skills and expertise in payroll management and employee training. Proficient in accounts payable and Microsoft Excel, consistently enhances operational efficiency and team communication. Focused on achieving results and aligning with organizational objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HR/Office Manager
Churrasko Grill House
Monsey, USA
10.2024 - 08.2025
Payroll using Gusto
Schedules and employee time clocking management using 7 shifts
Training Modules for employees using ExpandShare
Accounts payable using Xtrachef and Quickbooks
Inventory and Order management using Xrtrachef
Toast employee management and reservations
Memos, filing and all other admin related duties
Handle large and small projects at direction of owner including training programs, marketing programs etc.
Monsey, NY
Life Insurance Sales Agent
National Income Life
, USA
09.2021 - 02.2025
Licensed life insurance agent
Enrolling members using E-App Policy review, policy retention
New York State
Case Worker
Regional Aid for Interim Needs
Bronx, USA
03.2017 - 03.2021
Enrolling members in Senior Center
Providing case assistance to seniors in need of federal, state or city benefits such as: Social Security Income, Supplemental Nutrition Assistance Program, Medicare MSP programs, SCRIE, DRIE, SCHE programs, Medicare Part D programs etc.
Maintain case file both on paper on online utilizing Peer Place
Order and tracking food for Covid-19 food program
Overseeing and coordinating Zoom activities for members
Explanations of letters or bills to senior citizens who do not understand them
Filling out housing applications
Follow up with clients
Filing
Assisting with entering client event attendance in Peer Place system
Registration/recertification for monthly pantry program
Food Distribution for monthly pantry program
Monthly statistical reports
Ordering for food/maintenance supplies
Trip coordination for seniors
Creation of flyers
Supervision of interns from various programs
Management of computer classes for seniors
Assist with event coordination and daily activities Employee Time Sheets
Ordering of supplies for office and for daily meals
Provide coverage of entire center when Director is out of the office.
Bronx, NY
Program Specialist
BronxWorks
Bronx, USA
04.2009 - 04.2012
Scanning of program files.
Copying all files onto the shared network.
Renaming and organizing files in system by type.
Shredding of all scanned files.
Providing front desk coverage as needed.
Creating and editing intake program files.
Creating program flyers.
Generating program reports.
Assisting clients as needed.
Pre-Screening clients for assistance with housing issues
Information specialist duties for a pilot program
Providing administrative assistance to Department Directors
Admin support for Dept of Children and Youth
Scheduling of GED Exams
Maintenance of all GED files
Bronx, NY
Payroll Specialist / HR Assistant
Homes for the Homeless
New York, USA
09.2006 - 08.2008
Processing Timesheets for employees, data entry of all employee data into payroll system.
Transmission of Payroll
Use of e-time and manual calculations of timesheets.
Answering phones, filing, running financial and statistical reports using Report Smith program.
Processing of all salaried and hourly employees in payroll program.
Processing of new employment folders.
Maintain employee files.
Enrollment in benefits program, benefits troubleshooting and resolving benefits issues.
Accrual records and time keeping for each employee.
Processing all requests for leave.
Filling out and follow-up with unions regarding terminations, disability and new hires.