Jeniset Gonzalez-Sanchez

• Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of customer traffic.
• Managed reservation system to optimize seating arrangements and reduce wait times for guests.
• Collaborated with servers and kitchen staff to facilitate smooth service and enhance guest experience.
• Handled guest inquiries and complaints, providing prompt resolutions to maintain satisfaction levels.
• Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Backed up servers by checking on tables and retrieving items for guests.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Trained new bussers on sanitation standards and operational procedures to ensure compliance.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

For over a total of 75 hours and 30 minutes I watched, followed, and observed how to treat and care for a patient, clean and dispense of each tool and instrument used in each room. How a dental assistant is supposed to pass and receive instruments, take x-rays, communicate with patients, and take notes.

• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout areas to enhance customer experience.
• Assisted customers with product inquiries, providing knowledgeable service to promote sales.
• Executed thorough analysis of financial transactions through daily reconciliations to ensure accuracy.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.