Leslie Vu
Bradenton
Summary
Highly motivated and customer-focused professional with excellent communication skills and administrative support Possesses strong ability in analyzing information and resolving inquiries and complaints.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hostess/Busser
KORE Steakhouse
04.2026 - Current
- Greeting 100+ guests daily, enhancing dining experience
- Managing reservations, optimizing seating capacity
- Anticipating guest needs and supporting servers proactively
- Maintain a clean, organized dining environment
- Maintaining composure in a fast-paced, upscale environment
- Operated pos system to efficiently process guest payments
- Coordinating table rotation to support servers and bussers
- Managing high-volume crowds during peak hours
- Strong multitasking and time management skills
- Ability to stay composed and friendly under pressure
Barista
Starbucks Coffee Company
01.2021 - 02.2026
- Provide Excellent Starbucks Experience to all guests.
- Handled daily peak-hour sales operations with efficiency and attention to customer service.
- Addressed and resolved customer concerns by implementing the LATTE method to maintain brand loyalty.
- Operated POS system to itemize and complete an average of an average number of customer purchases.
- Prepared food and beverages to Starbucks standard quality, modified or customized to customers' satisfaction such as temperature and ingredients.
- Supported store manager with training and supervising new employees.
- Conducted cleaning and sanitization of work areas, utensils, and equipment daily to maintain a safe environment.
- Demonstrated highest standards of conduct and service while interacting with customers to enhance company reputation.
- Adhered to health, safety, and sanitation guidelines consistently to ensure compliance during state inspections.
Sales Clerk/Photographer
Busch
01.2017 - 01.2019
- Greeted guests and provided excellent customer service by addressing and resolving customer inquiries/issues in a timely manner.
- Demonstrated proficiencies in-store reception within a high-volume environment.
- Worked with various imaging programs to process digital photos.
- Assisted guests with photo selections while applying marketing strategies to up-sell packages.
- Produced excellent quality photographs while meeting photo quota.
- Operated cash register with cash handling policies and procedures.
- Maintained, organized, and restocked merchandise shelves.
- Maintained a clean and high standard of a safe environment for all guests, employees, camera equipment, and animals throughout the park.
- Worked as part of a team to increase productivity while providing excellent guest services.
- Always maintained a professional appearance while present in front of guests and work area.
Respiratory Therapy—Student Intern
Tampa general - St. Joseph's – AdventHeath
05.2023 - 07.2025
- Assisted with patient assessments, oxygen therapy setup, and EMR documentation.
- Supported clinical team in the ICU, ED, Pediatrics, And L&D units.
- Ensured compliance with HIPAA regulations while maintaining professionalism and accuracy in patient care.
Education
Respiratory Therapy Care -
Hillsborough Community College
Tampa, FL05-2025
Associate in Arts -
Seminole State College
Sanford, FL01-2022
High School Diploma -
Strawberry Crest High School
Dover, FL01-2017
Skills
- Customer Service
- Phone Etiquette
- Professionalism
- Working Collaboratively
- Multi-Tasking
- Time Management and Organization
- Microsoft Office (Excel, PowerPoint, Word)
- Calendar Management (Google calendar, Outlook…)
- Critical Thinking
- Infection Control Practice
- HIPAA
Certification
ACLS, 255409895137, American Heart Association, 04/01/24, 04/01/27
Volunteer Experience
Barista, Starbucks Coffee Company, 10/01/24, Prepared and served hot coffee and breakfast items to participants in the Walk to end Alzheimer's in my local community, hosted at the United Methodist Church.
Memberships And Affiliations
AARC, 08/01/23
Timeline
Hostess/Busser
KORE Steakhouse
04.2026 - Current
Respiratory Therapy—Student Intern
Tampa general - St. Joseph's – AdventHeath
05.2023 - 07.2025
Barista
Starbucks Coffee Company
01.2021 - 02.2026
Sales Clerk/Photographer
Busch
01.2017 - 01.2019
Respiratory Therapy Care -
Hillsborough Community College
Associate in Arts -
Seminole State College
High School Diploma -
Strawberry Crest High School