Jenisha Karki
West Hartford
Summary
Enthusiastic MIS student with a strong desire to learn and develop in business and technology. Skilled in communication, data organization, and teamwork. Eager to apply analytical and people skills to support business and technology collaboration.
Overview
3
3
years of professional experience
Work History
Student Services Assistant
International Student and Scholar Services Office
08.2023 - Current
- Analyzed student data using Microsoft Excel to identify enrollment trends and generate data-driven insights supporting outreach and engagement strategies.
- Developed visual reports and tableau dashboards to present trends in enrollment and event participation to stakeholders.
- Gathered and documented feedback from students and staff, enhancing communication workflows and service processes.
- Collaborated with cross-functional teams to organize and facilitate cross-cultural events, improving engagement and inclusivity across the university.
- Provided front-line support via phone and email, managing inquiries and routing cases efficiently using customer service and CRM tools.
- Maintained and optimized digital filing systems, ensuring data accuracy, accessibility, and compliance with recordkeeping standards.
- Tracked candidate data and assisted in structured evaluation and reporting, supporting recruitment and selection processes.
- Led planning and execution of an international student trip, managing budget, logistics, and itinerary while ensuring efficient resource allocation.
Education
Bachelor of Science - Management Information Systems
Central Connecticut State University
New Britain, CT05-2026
Skills
- Customer service
- Data management
- Documentation
- Project management
- Data visualization
- Microsoft Office Suite
- Team collaboration
- Presentation skills
- Desire to Learn
References
Oluwatoyin Awoderu, Director, Center for Africana Studies, Global Engagement at Central, awoderuo@ccsu.edu, (860)832-2052
Additional References
Available upon request.
Timeline
Student Services Assistant
International Student and Scholar Services Office
08.2023 - Current
Bachelor of Science - Management Information Systems
Central Connecticut State University