Jenlin Engell
Starbucks
Coral Gables
2
Languages
2
years of professional experience
Dynamic barista with experience at Starbucks, excelling in beverage preparation and cash handling. Recognized for enhancing customer satisfaction through exceptional service and teamwork. Skilled in multitasking and maintaining cleanliness, I effectively trained new staff and improved service speed during peak hours, ensuring a welcoming atmosphere and high-quality standards.
Work History
Barista
2 Years 4 Months- Prepared and served high-quality beverages according to Starbucks standards.
- Maintained cleanliness and organization of work area, ensuring compliance with health regulations.
- Managed cash register operations, handling transactions accurately and efficiently.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Collaborated with team members to improve service speed during peak hours.
- Provided exceptional customer service, resolving inquiries and enhancing guest experiences.
- Monitored inventory levels and restocked supplies as needed to ensure smooth operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
High School Diploma
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Active listener
Cleanliness
Adaptive and creative
Order taking
Espresso machine operation
Beverage preparation
POS systems
Quality control
Basic math
Multitasking and organization
Team collaboration
Clear communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
04.2024 - 08.2026Read More
Coral Gables Senior High School
High School Diploma
Read More