Jenn Dotson
Milwaukee,WI
Summary
Highly motivated team member with a desire to learn. Strong work ethic, adaptability, and exceptional interpersonal skills. Works effectively, unsupervised, and quickly mastering new skills.
Overview
1
1
Certification
Work History
Sales Associate
Wild Berry Market
Minocqua, Wisconsin
2024 - 2025
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts, exchanges, returns, gift cards, and counting back change.
- Counted down the cash register.
- Trained new team members in point of sale, stock procedures, and customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide accurate store, product, and service information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Checked in and unpacked weekly supplier orders.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
Life Coach
Self-Employed
Milwaukee, WI
2021 - 2022
- Helped clients identify goals, obstacles and strategies for attaining greater fulfillment.
- Developed customized coaching plans tailored to individual needs.
- Provided ongoing support through one-on-one coaching sessions.
- Guided clients in overcoming obstacles and building confidence.
- In-home assistance with daily independent life skills.
- Life Transition and Grief Coaching.
Uber Driver
Uber
Milwaukee, WI
2020 - 2022
- Drove the people of Milwaukee to the airport, their jobs, social interactions, night-life etc. and brought them home safe.
- Navigated city routes efficiently to transport passengers safely.
- Maintained vehicle cleanliness and performed basic maintenance checks regularly.
- Utilized GPS technology for optimal route planning and navigation.
- Adhered to COVID precautions, safety regulations and traffic laws during all trips.
Shipt Shopper
Shipt
Milwaukee, WI
2020 - 2022
- Selected and gathered groceries based on customer orders and preferences.
- Communicated with customers to clarify order details and substitutions.
- Utilized mobile app to track orders and manage delivery schedules.
- Ensured quality and freshness of items before delivery to customers.
- Adhered to safety protocols while handling food items during shopping trips.
- Provided excellent customer service through friendly interactions and timely responses.
- Verify orders for accuracy and quality.
- Load groceries into vehicle for delivery to customers' homes.
Senior Manager
AIL
Milwaukee, WI
2019 - 2020
- Met with Wisconsin union members to discuss private retirement and insurance benefits.
- Enrolled members in benefit programs.
- Filled out hard copies and online insurance applications, and performed saliva tests.
- Contacted members by phone, email, and in person to set up a benefits meeting.
- Maintained a weekly schedule of appointments and deadlines.
- Conducted interviews to form a team of representatives.
Education
Bachelor of Arts - Communications
Judson University
Elgin, IL06-2019
High School Diploma -
Heritage Christian High School
Brookfield, WI06-2015
Skills
- Quick learner traits
- Customer service
- Active listening
- Computer literate
- Written communication
- Efficient
- Dependable
- Team Oriented
Affiliations
- Musician
- Fine Artist
- Yogi
- Wild Food Forager
- Foodie
- Aspiring Herbalist
Accomplishments
- Ryder Communication Scholarship Award 2017, 2018, 2019
Certification
- Reiki II
Timeline
Sales Associate
Wild Berry Market
2024 - 2025
Life Coach
Self-Employed
2021 - 2022
Uber Driver
Uber
2020 - 2022
Shipt Shopper
Shipt
2020 - 2022
Senior Manager
AIL
2019 - 2020
Bachelor of Arts - Communications
Judson University
High School Diploma -
Heritage Christian High School