JENN GIBSON
Raleigh,NC
Summary
Results-oriented operations leader with 5.5 years of experience driving success in high-growth environments. Proven track record in designing and executing strategic initiatives to optimize operations, enhance scalability, and deliver on core business objectives. I am seeking to leverage my expertise and passion for impact to contribute scalable impact across an organization.
Overview
6
6
years of professional experience
Work History
STRATEGIC OPERATIONS MANAGER
DoorDash
11.2021 - Current
- Collaborated with cross-functional teams, including Real Estate and Launch Teams, to strategically plan and execute the launch of 7 new DashMart sites in Florida, implementing scalable operational frameworks to support rapid growth and expansion initiatives across the U.S.
- Led cross-functional collaboration efforts to onboard local vendors and their products across DashMart, enhancing the product offering for customers leading to an average of 6% sales increase across each site.
- Independently drove the development and implementation of the Site Metrics Scorecard, providing actionable performance insights utilized by local operations teams nationwide for continuous improvement initiatives and strategic decision-making.
- Conducted research on industry trends, competitive landscape, and best practices to inform strategic decisions.
- Pioneered P&L profitability initiatives in the region, leveraging data-driven insights to identify focus areas for enhancing site profitability and operational effectiveness, aligning with the company's mission of driving progress toward team OKRs.
- Cultivated expertise in SQL, creating comprehensive dashboards that empowered colleagues and leaders to leverage data effectively for informed decision-making.
- Implemented campaigns and promotions to help with driving month over month sales.
- Implemented change management processes to ensure successful adoption of new technologies or systems within the organization.
DISTRICT PROJECT MANAGER
Aldi
West Palm Beach, FL
01.2019 - 10.2021
- Spearheaded the assessment and optimization of operational frameworks, laying the groundwork for multiple innovative 0-1 initiatives within the Operations function.
- Collaborated cross-functionally with store managers and other stakeholders to develop, execute, and monitor scalable operational strategies, aligning with core business challenges and objectives.
- Utilized data analysis to assess performance metrics, identify areas for acceleration, and formulate strategies to enhance operational efficiency and effectiveness.
Education
BACHELOR OF SCIENCE IN BUSINESS MARKETING -
The Pennsylvania State University
Skills
- Communication
- Adaptability
- Team Development
- Cross-Functional Collaboration
- Data Analysis
- Process Improvement
- Problem Solving
- Leadership
- SQL
- High-growth startup setting
Timeline
STRATEGIC OPERATIONS MANAGER
DoorDash
11.2021 - Current
DISTRICT PROJECT MANAGER
Aldi
01.2019 - 10.2021
BACHELOR OF SCIENCE IN BUSINESS MARKETING -
The Pennsylvania State University