Nichole Tarallo
Delray Beach,FL
Summary
Executive leader with over 20 years of experience in driving growth and operational excellence in healthcare, public relations, and global logistics. Demonstrated success in leading Medicare marketing and compliance strategies while optimizing public relations operations and managing multimillion-dollar supply chain programs. Expertise in building strategic partnerships, mentoring teams, and executing data-driven campaigns that yield measurable results.
Overview
21
21
years of professional experience
Work History
Strategic Operations Manager
Luxury PR Group
Palm Beach, FL
01.2024 - Current
- Oversee the day-to-day operations while aligning the overall strategic goals for the company including assigning tasks, managing project timelines and ensuring quality control.
- Ensure efficient execution of all current and upcoming PR campaigns.
- Optimize workflow, setting KPIs utilizing data to measure and improve the effectiveness of activities across different client accounts.
- Generate comprehensive reports for clients, highlighting key insights and ROI.
Sales and Marketing Director / Partner
The Medicare Consultants
, National
01.2020 - Current
- Identify new business opportunities, partnerships, and market segments to expand reach.
- Lead, manage, and mentor sales teams and broker/agent relationships.
- Oversee creation and deployment of all Medicare marketing campaigns, ensuring alignment with CMS guidelines and brand standards.
- Manage content development for advertising, website, digital marketing, social media, collateral, and events.
- Collaborate with compliance and product teams to ensure marketing materials are accurate, timely, and CMS-compliant.
- Serve as primary liaison for internal teams, external partners, and regulatory agencies related to Medicare sales and marketing.
- Maintain documentation and reporting in alignment with audit and compliance standards.
- Stay up to date with evolving Medicare policies and industry best practices.
Region Americas Logistics Management
H&M
Burlington, NJ
01.2016 - 01.2024
- Determine product availability for movement within North and South America to balance stock and increase sales for all H&M Brands.
- Troubleshoot and resolve any gaps found in operations or system design.
- Develop training program for moves team in each of the 9 North and South America markets.
- Create Quality Manuals to include Standard Operating Procedures (SOPs) and work instructions for process improvements within all of logistics operations.
- Partners with Global and local Impex teams to coordinate transit of goods.
- Partner with accounting and has responsibility to reconcile accounts and perform inventory adjustments for inventory integrity.
- Responsible for $70 Million per week in product.
- Initiates and Participates in Global Logistics Projects.
US Logistics Moves Manager / Sustainability Responsible
H&M
Burlington, NJ
01.2016 - 01.2024
- Orchestrated transportation for cross-channel and omni movements of products throughout North America to ensure seamless logistics.
- Managed $30 million worth of product each week.
- Managed US warehouse projects while participating in global logistics projects, aligning local efforts with international objectives.
- Developed and coached staff across all US warehouses to enhance team capabilities.
- Advanced knowledge of SAP, responsible for training end users on systems and functionality.
- Sets direction in line with sustainability strategies to ensure that H&M remains a global sustainability leader.
US Logistics Quality Control
H&M
Burlington, NJ
01.2016 - 01.2024
- Responsibility for communicating any quality issues to US Warehouse teams and retail stores.
- Developed a cross functional partnership with districts, security, stores, and warehouse teams.
- Responsible for the overall function of distribution activities including providing strategic direction to the logistics teams to meet company standards.
- Mentor the Logistics management team to become more efficient and reliable in managing their goods and responsibilities through the Supply Chain process.
- Recruits, trains, manages and develops Quality Control and Logistics teams.
- Develops annual and long-term key performance indicators (KPIs) for logistics operations.
- Identifies and implements operating policies and practices that contribute to productivity improvements, employee satisfaction, and process improvements.
- Assisted with the development and implementation of SAP within US Warehouses.
Quality Control Assistant
Radwell International, Inc.
Lumberton, NJ
01.2014 - 01.2016
- Serves as ISO 9001 certified internal auditor having responsibility and accountability for effective implementation, compliance and sustainment and monitoring of QMS procedures to achieve and maintain compliance with the current ISO standard.
- Provide excellent customer service and maintain contact to obtain background information relative to warranty claims and other technical or quality requests.
- Responsible for developing, measuring, evaluating, reporting and improving the departments KPIs.
- Prepare weekly, monthly and yearly metrics data to track daily goals and achievement for all production personnel.
- Manage the audit process, scheduling all internal audits, reviewing the results with the audit team and implementing corrective actions.
Director of Logistics - Quality Control Specialist
US Army
Fort Dix, NJ
01.2005 - 01.2011
- Serves as a representative for Quality Systems, ISO 9001 and Lean Six Sigma for the Directorate of Logistics Maintenance and Supply Division.
- Serves as ISO 9001 quality program analyst having responsibility and accountability for effective implementation, compliance and sustainment and monitoring of QMS procedures to achieve and maintain compliance with the current ISO standard.
- Responsible for internal and external audits, corrective and preventive actions, control of documents and records, management review, resource management and nonconformance processing in the maintenance and supply operation.
- Develop and implement effective training and communications programs to achieve and maintain QMS awareness, compliance and ISO 9001 compliance.
- Develop initiatives to improve customer service satisfaction and continuous process improvement.
Production Control and Supply Section Supervisor
ITT Services Inc
Fort Dix, NJ
01.2005 - 01.2011
- Responsible for the coordination of all activities both administratively and direct maintenance workload distribution for tactical automotive, general support equipment, electronics and communications equipment and weapons maintenance.
- Plans, directs and assigns work for property accountability, control, disposition and transportation functions required by the closeout and transition of workforces.
- Ensures that all logistical operations are closed in an efficient, effective and timely manner.
- Monitors the progress of a variety of projects, investigates problems, recommends and implements corrective actions.
- Adjusts the allocation of materials, machines and man-hours and recommends changes in work priorities to comply with the overall organizational requirements.
- Create an itemized budget allocated to customers for labor spent, both direct and indirect, parts cost and overhead.
- Interview, evaluate and hire applicants for job openings, promotions and reassignments.
- Conduct 90-day performance evaluations.
Production Control Clerk
Eagle Support Services Corporation
Fort Dix, NJ
01.2005 - 01.2011
- Operate the SAMS (Standard Army Maintenance System) program including all aspects of opening and closing work orders and changing statuses.
- Gathered information using Weblib, Logsa, Fedlog, Parts Tracker, ULLS-G, and SAMs to generate and update reports for decision-making.
- Coordinate with Transportation Office to monitor shipping statuses of all Army equipment.
- Created and distributed reports to 1st Army, DOL’s Maintenance Supervisor, Quality Assurance Officers, and Director of Logistics to ensure alignment and transparency.
- Compile KPIs for end of month reporting.
- Hosted weekly briefings for Director of Logistics to communicate updates and streamline operational processes.
Education
B.S. - Psychology
Wilmington University
Wilmington, DE01-2019
A.S. - Criminal Justice
SUNY Jefferson College
Watertown, NY01-2000
Skills
- Operations management
- Project management
- Logistics management
- Data analysis
- KPI development
- Quality assurance
- Continuous improvements
- Policies and procedures implementation
- Strategic partnerships
- Staff training
- Cross-functional communication
Affiliations
- LeTip – Member and Social Media Chair
- Palm Beach Chamber of Commerce
Certificates And Training
- Mastering Leadership: Everyone is a Leader: Mindset and Behaviors
- Delegation: Leading People in Change
- Supervisory and Leadership: Cultures and Values
- Inclusion and Diversity
Timeline
Strategic Operations Manager
Luxury PR Group
01.2024 - Current
Sales and Marketing Director / Partner
The Medicare Consultants
01.2020 - Current
Region Americas Logistics Management
H&M
01.2016 - 01.2024
US Logistics Moves Manager / Sustainability Responsible
H&M
01.2016 - 01.2024
US Logistics Quality Control
H&M
01.2016 - 01.2024
Quality Control Assistant
Radwell International, Inc.
01.2014 - 01.2016
Director of Logistics - Quality Control Specialist
US Army
01.2005 - 01.2011
Production Control and Supply Section Supervisor
ITT Services Inc
01.2005 - 01.2011
Production Control Clerk
Eagle Support Services Corporation
01.2005 - 01.2011
B.S. - Psychology
Wilmington University
A.S. - Criminal Justice
SUNY Jefferson College