Learning Administrative Coordinator
GoHealth Urgent Care
11.2024 - Current
Jenn Kreulen
Learning Administrative Coordinator
Peachtree City,MI
Timeline
Operations Coordinator
Marker Learning
04.2024 - 09.2025
Clinical Care Coordinator
Noom
06.2023 - 04.2024
Health Coach
Noom
03.2018 - 06.2023
Bachelor of Science - Exercise Science
LaGrange College
Work History
Learning Administrative Coordinator
GoHealth Urgent Care
11.2024 - Current
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in the recruitment process by facilitating onboarding activities for new hires.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled meetings, and coordinated travel arrangements for senior staff members.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Reduced email response time, prioritizing urgent communications and delegating tasks effectively.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Operations Coordinator
Marker Learning
04.2024 - 09.2025
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Coordinated review and editing of clinical reports, ensuring accuracy and completeness across high-volume workflows.
- Identified and addressed workflow inefficiencies, contributing to smoother operations and improved satisfaction among providers.
Clinical Care Coordinator
Noom
06.2023 - 04.2024
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
- Mentored junior staff members, fostering a supportive learning environment that cultivated professional growth and development.
- Built strong relationships with patients and families for optimized care satisfaction.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
Health Coach
Noom
03.2018 - 06.2023
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Evaluated client progress regularly, adjusting coaching approaches as needed for optimal results.
- Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
- Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
- Improved client health outcomes by developing personalized wellness plans and tracking progress.
- Coached 500 plus clients by developing health goals and action plans.
- Empowered clients to make informed decisions about their health through education on nutrition, fitness, and stress management.
Overview
8
8
years of professional experience
Education
Bachelor of Science - Exercise Science
LaGrange College
LaGrange GeorgiaSkills
Attention to detail
Time management
Team collaboration
Document management
Project Support
Travel arrangements coordination
Workload management
Employee records management
Tech-Savvy
Vendor management
Expense tracking
Travel arrangements
Project management experience
Coordinating Operations
SOP implementation
SOP updating
SOP development
Summary
Reliable and organized professional with strong ability to manage multiple tasks efficiently and maintain meticulous attention to detail. Demonstrates solid understanding of project coordination, operations and proficiency in scheduling, document management, and communication. Committed to streamlining processes and enhancing team productivity.
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Healthcare benefitsWork from home optionCompany CultureWork-life balanceSimilar Profiles
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