Jennifer Malone
Billerica,MA
Summary
Nursing Coordinator with over 9 years of extensive experience in healthcare compliance and patient scheduling, demonstrating strong leadership and organizational skills. Adept at critical thinking and conflict resolution, effectively managing team collaboration to ensure seamless operations within pediatric settings. Committed to maintaining HIPAA compliance and enhancing patient care through meticulous record-keeping and time management.
Overview
12
12
years of professional experience
Work History
Nursing Coordinator
Woburn Pediatric Associates
01.2016 - Current
- Submit and follow up on prior authorizations for medication and specialty formula.
- Accurately complete school forms, FMLA documentation and durable medical equipment forms.
- Assign patients and lab boxes to nurses each morning.
- Assist in scheduling transportation to those in need.
- Monitor incoming and outgoing faxes daily.
- Monitor and stock the storage room on a monthly basis.
- Update spreadsheets via Microsoft Excel on a daily basis.
- Answer all incoming calls and accurately transfer to the appropriate department.
- Maintain confidentiality.
Resident Care Aide
Windsor Place of Wilmington
02.2015 - 09.2015
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
Resident Care Aide
Stonebridge Assisted Living
06.2014 - 02.2015
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
Resident Care Aide
Bayberry Assisted Living
04.2013 - 06.2014
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
Education
High School Diploma -
Shawsheen Valley Technical High School
Billerica, MA06.2014
Skills
- Clinical Leadership
- HIPAA Compliance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Critical Thinking
- Direct Patient Care
- Organizational Skills
- Adaptability and Flexibility
- Certified in CPR/AED
Timeline
Nursing Coordinator
Woburn Pediatric Associates
01.2016 - Current
Resident Care Aide
Windsor Place of Wilmington
02.2015 - 09.2015
Resident Care Aide
Stonebridge Assisted Living
06.2014 - 02.2015
Resident Care Aide
Bayberry Assisted Living
04.2013 - 06.2014
High School Diploma -
Shawsheen Valley Technical High School
Similar Profiles
Brenna MacElhineyBrenna MacElhiney
LICENSED PRACTICAL NURSE at Woburn Pediatric AssociatesLICENSED PRACTICAL NURSE at Woburn Pediatric Associates
Erin BrubacherErin Brubacher
Advanced Practice Registered Nurse at Mid Kansas Pediatric AssociatesAdvanced Practice Registered Nurse at Mid Kansas Pediatric Associates
ALLISON PEARSONALLISON PEARSON
Patient Care Coordinator at Florida Pediatric AssociatesPatient Care Coordinator at Florida Pediatric Associates