Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
20
20
years of professional experience
Work History
Executive Assistant to President/CEO and general support Staff and receptionist
Northeast Kingdom Human Services
06.2015 - 02.2021
Executive Assistant
Managing the schedule for the CEO
Scheduling all meetings and coordinating with other leaders internally and externally
Planning, organizing and executing the Board meetings
Taking board meeting minutes, minutes for budget and finance and minutes for other meetings
within the organization
Creating the board packets including minutes, CEO reports and other information and sending to
the board members on time
Working in Excel and Microsoft work to create reports
Scheduling in Outlook
Coordinating and scheduling conference rooms and meetings for all staff
As General Support Staff and Receptionist:
Pull full staff schedule of clinicians and next day call list
Screen calls
Check in/out clients
Make reminder phone calls for next day appointments
Make copies of next day schedule and place in each clinicians mailbox
Print verification forms for the next day, client balances and verification forms
Service Advisor
Hayes Ford Lincoln
08.2009 - 04.2015
Verifies Warranty and service contract coverage by examining records and papers; explaining
provisions and exclusions
Develops estimates by costing materials, supplies and labor
Calculates customers’ payment- including deductibles
Prepares repair orders by describing symptoms, problems and causes discovered
General Problem solving.
Health Officer
Town of Derby
02.2005 - 07.2009
Conducting Investigations upon receipt of information regarding a condition that may be a
public health hazard
Writing extensive reports documentation on all public health hazards
Enforcing the rules and permits issued by the Vermont Department of Health
Preventing, removing or destroying any public health Hazard
Release Clerk
Norman G. Jensen Custom Broker
12.2000 - 02.2005
Clearing trucks for customs port of entry, dealing with the FDA, DOT Certifications, answering phones,
client relations, data entry and knowledge of Tariff Classifications
Education
graduate -
Country Union High School
Skills
Report Writing
Mail Management
Expense Reporting
Invoice Processing
Customer Service
Scheduling
Strategic Planning
Meeting Planning
Administrative Support
Social Media Knowledge
Schedule Management
Interpersonal Communication
Appointment Setting
Office Administration
Customer Service-Oriented
Multi-Line Phone Proficiency
Mail Handling
Executive Support
Meticulous Attention to Detail
Information Confidentiality
Professional and Mature
Timeline
Executive Assistant to President/CEO and general support Staff and receptionist
Children Youth and Family Medical Assistant at Northeast Kingdom Human ServicesChildren Youth and Family Medical Assistant at Northeast Kingdom Human Services