Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenn Vircks

Abbotsford,WI

Summary

Dedicated jewelry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Utilizes sales techniques and marketing strategies to boost revenue and customer loyalty. Knowledge of inventory control and vendor relations ensures smooth and efficient store management.

Overview

14
14
years of professional experience

Work History

Bench Jeweler

Black River Diamond
09.2021 - Current
  • Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
  • Maintained a clean and organized workspace, ensuring safety and efficiency in daily tasks.
  • Explained service offerings.
  • Consistently met deadlines, completing complex repair projects on time without sacrificing quality.
  • Increased store profits by upselling additional services such as engraving and stone setting.
  • Cleaned and polished finished pieces.

Architectural Project Manager

Weather Shield Windows And Doors
08.2019 - 09.2021
  • Managed the successful completion of diverse architectural projects, ranging from residential to commercial developments, showcasing versatility and adaptability in various contexts.
  • Coordinated closely with clients, translating their vision into functional and aesthetically pleasing spaces.
  • Managed budget tracking processes, identifying areas for cost savings while maintaining high quality standards throughout the project life cycle.
  • Mentored junior staff members, providing guidance on best practices in architectural design and project management.

Inside Sales Representative

Weather Shield Windows And Doors
08.2016 - 08.2021
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Senior Bank Teller

Associated Bank
07.2011 - 06.2018
  • Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
  • Delivered exceptional customer service during high-volume periods, effectively managing wait times and workloads.
  • Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
  • Played a key role in achieving consistently high audit scores by adhering to strict compliance policies and procedures.

Education

Jewelry Repair And Manufacturing -

Northeast Wisconsin Technical College
Green Bay, WI
05-2002

Skills

  • Jewelry knowledge
  • Verbal/written communication
  • Documentation
  • Inventory management
  • Customer service
  • Team leadership
  • Decision-making
  • Time management
  • Complex Problem-solving

Timeline

Bench Jeweler

Black River Diamond
09.2021 - Current

Architectural Project Manager

Weather Shield Windows And Doors
08.2019 - 09.2021

Inside Sales Representative

Weather Shield Windows And Doors
08.2016 - 08.2021

Senior Bank Teller

Associated Bank
07.2011 - 06.2018

Jewelry Repair And Manufacturing -

Northeast Wisconsin Technical College

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