Jenna Akers
Newport,TN
Summary
Highly skilled and dedicated Medical Assistant with over 8 years of experience in various healthcare settings. Proficient in performing clinical and administrative tasks, such as taking patient vital signs, conducting phlebotomy, and managing electronic health records. Strong communication and interpersonal skills with a passion for providing high-quality patient care. Detail-oriented and organized professional capable of thriving in fast-paced environments while maintaining a compassionate and empathetic approach towards patients. A valuable team player with a commitment to enhancing the overall efficiency and effectiveness of healthcare services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistance
University Family Physicians
08.2025 - Current
- Preparing patients for examinations by collecting medical history and obtaining vitals
- Improved patient care by providing comprehensive medical assistance and support to physicians during examinations and procedures.
- Enhanced the accuracy of medical records by diligently updating and maintaining patient information.
- Provided medical assistance to injured persons, administering first aid and CPR when needed.
Medical Assistance
AFC Urgent Care
09.2022 - 08.2024
- Skillfully perform various clinical duties such as taking patients' medical histories, measuring vital signs, and assisting with examinations and procedures
- Proficient in preparing and maintaining medical supplies and equipment for patient care
- Demonstrate proficiency in administering medications, injections, and other treatments as directed by healthcare providers
- Collaborate effectively with healthcare team members to ensure efficient and high-quality patient care
Admissions Clerk
Jefferson Memorial Hospital
06.2020 - 08.2022
- Gathered materials to be filed by other departments
- Registered patients to be triaged by nursing staff
- Gathered demographics and verified insurance to file a claim
- Registered Non and Emergent patient to be seen either by Out patient or emergency deparment
Hospital Services/Phlebotomist
Medic Regional Blood Center
03.2017 - 04.2019
- Executed venipunctures and capillary blood collections with precision and adhered to hospital protocols for specimen labeling and handling
- Collaborated with healthcare team members to ensure accurate patient identification and sample collection
- Maintained phlebotomy equipment and supplies to uphold sterile and safe working environments
- Participated in ongoing training and education programs to stay updated on industry standards and best practices in phlebotomy techniques
Education
MEDICAL ASSISTANCE - HEALTH SCIENCE
VIRGINIA COLLEGE
KNOXVILLE06-2024
DIPLOMA - BUSINESS
COCKE COUNTY HIGH SCHOOL
NEWPORT, TN09-2024
Skills
- VERIFYING DEMOGRAPHICS DURING TRIAGE
- PATIENT CHARTING
- PHLEBOTOMY
- WOUND CARE
- HIPPA
- COMMUNICATING WITH PROVIDERS TO CREATE A SAFE WORK ENVIRONMENT
- Compassionate assistance
Certification
- BLS
- ACLS | January 2024
- PMI COURSE CODE 18263
Timeline
Medical Assistance
University Family Physicians
08.2025 - Current
Medical Assistance
AFC Urgent Care
09.2022 - 08.2024
Admissions Clerk
Jefferson Memorial Hospital
06.2020 - 08.2022
Hospital Services/Phlebotomist
Medic Regional Blood Center
03.2017 - 04.2019
DIPLOMA - BUSINESS
COCKE COUNTY HIGH SCHOOL
MEDICAL ASSISTANCE - HEALTH SCIENCE
VIRGINIA COLLEGE