Jenna Arias
Cape Coral,United States
Summary
Results-oriented professional dedicated to delivering high-quality housekeeping services that exceed guest expectations. Proven track record in collaborating with teams to manage daily operations effectively, ensuring cleanliness and safety protocols are met consistently. Strong multitasking abilities allow for efficient handling of multiple responsibilities while maintaining attention to detail. Passionate about creating inviting environments that enhance guest experiences.
Compassionate In-House Caregiver with background in providing comprehensive patient care, including bathing, grooming, meal preparation, medication management and light housekeeping. Possess strong interpersonal skills for developing rapport with patients and their families. Have consistently made significant contributions to improving patient well-being through personalized attention and treatment plan adherence. Skilled in managing schedules and maintaining a clean, safe environment.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Housekeeping
Lee Health
02.2023 - Current
- Maintained cleanliness and organization of assigned areas to ensure a welcoming environment for guests.
- Performed thorough cleaning tasks, including dusting, vacuuming, and sanitizing surfaces, to uphold hygiene standards.
- Collaborated with team members to efficiently manage daily housekeeping operations and achieve quality service goals.
- Responded promptly to guest requests and inquiries, ensuring a high level of customer satisfaction and service.
- Trained new staff on housekeeping procedures and safety protocols to uphold quality service standards.
Medical Assistant
PPC
12.2021 - 07.2022
- Assisted healthcare professionals in delivering patient care by preparing examination rooms and ensuring necessary medical supplies were readily available.
- Conducted patient intake, including gathering medical histories and recording vital signs to support accurate diagnoses.
- Scheduled and managed patient appointments, optimizing the calendar to reduce wait times and improve patient satisfaction.
- Maintained patient records and documentation in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
Office Assistant
10.2020 - 01.2021
- Managed daily operations and ensured smooth workflow.
- Provided administrative support to enhance the productivity of the team.
- Coordinated appointments and scheduled meetings, optimizing time management for executives.
- Handled correspondence and communication, maintaining professionalism and clarity.
- Assisted in the preparation of reports and presentations, contributing to informed decision-making.
Education
Cape Coral Technical College
Cape Coral, FL 01.2021 - 12.2021
Island Coast High School
Cape Coral, FLSkills
- Report Preparation
- Task Prioritization
- Professionalism
- Multitasking
- Communication
- Team Collaboration
- Customer Service
- Time Management
- Appointment scheduling
- Medical record management
- Cleaning protocols
- Inventory control
- Communication skills
- Problem solving
- Attention to detail
- Multidisciplinary teamwork
- Light housekeeping duties
Certification
- CCMA 01/27/26
Timeline
Housekeeping
Lee Health
02.2023 - Current
Medical Assistant
PPC
12.2021 - 07.2022
Cape Coral Technical College
01.2021 - 12.2021
Office Assistant
10.2020 - 01.2021
Island Coast High School