Jenna Bain
Fredericskburg,VA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Coach
Paragon Gymnastics
Fredericksburg, VA
03.2024 - Current
- Coached children ages 1-15 using gymnastics background
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Collaborated with other coaches to create and execute game plans.
- Promoted proper stretching, warmups, and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help them reach goals.
Restaurant Hostess
Logan's Roadhouse
Fredericksburg, VA
11.2023 - 03.2024
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Delivered pick-up and curbside orders to guests.
- Reported problematic guests to management to foster safe and pleasant environment.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Assisted managers with quickly resolving service- and food-related issues.
- Took initial drink orders and relayed information to wait or bar staff.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
Lifeguard Assistant Manager
Swim Club Management Group, Inc
Fredericksburg, VA
06.2023 - 09.2023
- Achieved high customer satisfaction scores by addressing patron concerns promptly and professionally.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Streamlined communication channels within the team by establishing clear protocols regarding incident reporting and information sharing.
- Tested and maintained water quality with periodic sampling.
Lifeguard
Swim Club Management Group, Inc
Fredericksburg, VA
05.2022 - 09.2023
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
High School Diploma -
Massaponax High School
Fredericksburg, VA05.2025
Associate of Science - General Studies
Germanna Community College
Locust Dale, VA05.2025
Summary
Lifeguard with two years of experience ensuring the safety and well-being of patrons at several Fredericksburg area pools. Proficient in water rescue techniques, first aid, and CPR, dedicated to maintaining a safe aquatic environment for swimmers of all ages. Current with best practices and regulations in water safety. Ready to bring expertise and dedication to ensure the highest standards of safety and customer satisfaction at Coastline Aquatics.
Skills
- Safety oversight
- First Aid CPR AED (First Aid CPR AED)
- Rule Enforcement
- Pool Maintenance
- Emergency Response
- Accident Site Management
- Pool operations
Certification
- First Aid/CPR Certified
Timeline
Coach
Paragon Gymnastics
03.2024 - Current
Restaurant Hostess
Logan's Roadhouse
11.2023 - 03.2024
Lifeguard Assistant Manager
Swim Club Management Group, Inc
06.2023 - 09.2023
Lifeguard
Swim Club Management Group, Inc
05.2022 - 09.2023
High School Diploma -
Massaponax High School
Associate of Science - General Studies
Germanna Community College