Jenna Baker
Tacoma,WA
Summary
Expert in customer service. No matter what job I have had I always go above and beyond to create an amazing experience for customers. I am a hard worker and I enjoy making a impact on my career!
Overview
8
8
years of professional experience
Work History
Barista
Virginia Mason
06.2024 - Current
- Went above and beyond to create amazing customer service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
Barista
Starbucks
01.2022 - 06.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages..
Jewelry Sales Associate
Fredmeyer Jewelers
07.2020 - 01.2022
- Displayed merchandise by arranging in appealing ways to boost sales.
- Built report with each prospect to create trusting relationships and finding best option for them
- Conducted product demonstrations to highlight features and benefits and redirect objections to positive aspects.
Cashier/ Stocker
Walmart
09.2017 - 07.2020
- Answered questions and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and exceptional customer service.
Education
Bethel High School
Spanaway, WASkills
- Verbal and written communication
- Customer service expertise
Timeline
Barista
Virginia Mason
06.2024 - Current
Barista
Starbucks
01.2022 - 06.2024
Jewelry Sales Associate
Fredmeyer Jewelers
07.2020 - 01.2022
Cashier/ Stocker
Walmart
09.2017 - 07.2020
Bethel High School
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