Jenna Baker
Arcadia,OK
Summary
Dedicated assistant manager with over 9 years of experience in business operations and team leadership. Known for exceptional communication skills and problem-solving abilities, consistently achieving high standards in customer service and team performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
PDI, LLC.
Hermitage, PA
01.2017 - 05.2026
- Reviewed cellular tower reports to identify and resolve discrepancies.
- Supported administrative, scheduling, and coordination tasks.
- Adapted to a wide range of responsibilities to meet the business demands in a small-business environment.
- Demonstrated long-term commitment and reliability with no gaps in employment over 9 years.
Sales Manager
Sunglass Hut
Oklahoma City, OK
05.2014 - 05.2016
- Managed an individual retail storefront during college.
- Led sales performance and daily store operations.
- Delivered exceptional customer service, whilst training other team members.
- Responsible for opening/closing procedures, cash handling, and visual standards.
- Maintained accountability for store organization, performance, and customer experience.
Education
No Degree - Developmental Psychology
Univeristy of Oklahoma
NormanSkills
- Business and Operations Management
- Customer Service and Client Relations
- Team Leadership and Accountability
- Sales and Retail Management
- Communication and Problem Solving
- Reliability and Long-Term Commitment
Timeline
Assistant Manager
PDI, LLC.
01.2017 - 05.2026
Sales Manager
Sunglass Hut
05.2014 - 05.2016
No Degree - Developmental Psychology
Univeristy of Oklahoma