Jenna Bell
New York,NY
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Proficient in marketing through social media platforms with the goal of boosting sales, and creating a great customer service experience. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products, and consumer preferences in order to gain company and product engagement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Laced Up
09.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- In charge of social media and digital marketing, (@Lacedupbrooklyn on TikTok and Instagram)
- Supervise and guide sales associates through day-to-day operations to meet performance, quality, and sales expectations.
- Monitored cash intake, in charge of money counting and handling, and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, and forecast future necessities.
- Offered hands-on assistance to customers, assessing needs of store, and maintaining current knowledge of consumer preferences.
Sales Associate
Foot Locker
04.2021 - 09.2021
- Organized sneaker shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers with a professional attitude, allowing a boost of sales due exceptional to customer service.
- Assisted customers to locate products, and checked store system for merchandise at other locations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Stock Associate
Walgreens
07.2021 - 08.2021
- Stocked merchandise, clearly labeling items, and arranging according to product sku.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Food Service Worker
McDonald's
09.2019 - 03.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Created and sustained positive relationships with customers to enhance service.
- Quickly adapted to fast paced, extremely pressured environment.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Bachelor Of Business Administration - Business Management
Brooklyn College of The City University of New York
Brooklyn, NY06.2023
Highschool Diploma - General
York Early College Academy
06.2020
Skills
- Product and Service Knowledge
- Monetary Handling and Counting
- Proficient in Google Cloud, Excel, and various Microsoft platforms
- Staff Supervision and Scheduling
- Knowledgeable of Social Media Platforms (Twitter, Instagram, TikTok, Facebook)
- Knowledge of Marketing Social Media Platforms (Personal Instagram handle @Thatssjenna, work Instagram handle @LacedupBrooklyn, work TikTok @LacedupBrooklyn, and @CapsulehatsBrooklyn)
Timeline
Assistant Manager
Laced Up
09.2021 - Current
Stock Associate
Walgreens
07.2021 - 08.2021
Sales Associate
Foot Locker
04.2021 - 09.2021
Food Service Worker
McDonald's
09.2019 - 03.2021
Bachelor Of Business Administration - Business Management
Brooklyn College of The City University of New York
Highschool Diploma - General
York Early College Academy
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