Jenna Berndt
Lodi,WI
Summary
Hardworking employee with customer service, multitasking, time management, and ability to learn quickly. Strong work ethic and devoted to giving every resident a positive and memorable experience with excellent care.
Overview
6
6
years of professional experience
Work History
Advocate Resident Manager/PCA
Oak Park Place
Baraboo, WI
08.2020 - 12.2024
- Providing excellent care to over 60 residents including ADLs.
- Provided emotional support to residents and staff during difficult times.
- Communicate to management, nurses, doctors, and families.
- Administer medications.
- Charting on POC
- Manage a team of 8-17 staff and do the scheduling.
- Do verbal coachings as well as write ups as needed.
- Oversee all staff and ensure tasks are being done appropriately.
- Prep meals and assist residents eat.
- Assessed changes in condition or behavior of the resident which may require further medical attention.
- Monitored vital signs monthly.
- Ensured safety of residents by monitoring environment hourly and responding promptly to any emergency situations that may arise.
- Train new staff.
Resident Assistant
BrightStar
Waunakee, WI
03.2019 - 02.2020
- Train new staff.
- Administer medications.
- Provide excellent care to over 30 residents.
- Assist residents during meal time.
- Communicate to nurse and management.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Education
Certified Nursing Assistant -
Healthcare Workforce Training Institute
Lodi, WI08-2024
High School Diploma -
Lodi High School
Lodi, WI01-2017
Skills
- Conducting intakes
- Documenting behaviors
- Patient-focused care
- Alzheimer's and dementia care
- End-of-life care
- Quick problem solver
- Compassionate caregiver
- Bedside manner
- Reliable team player
- Empathetic listening
- Medication administration
- Good communication
Timeline
Advocate Resident Manager/PCA
Oak Park Place
08.2020 - 12.2024
Resident Assistant
BrightStar
03.2019 - 02.2020
Certified Nursing Assistant -
Healthcare Workforce Training Institute
High School Diploma -
Lodi High School