Jenna Betz
Center Valley,U.S.
Summary
Hardworking waitress focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Seasoned Manager Assistant with4 years of experience providing administrative support in difficult settings. Adept at filing, faxing, copying, and typing. Plans meetings and agendas effectively. Motivated Manager Assistance with a4 year background working as first point of contact for customer inquiries. Skilled at directing calls, distributing material, and operating office equipment. Effective at providing support, planning, and organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Red Robin
03.2022 - Current
- Greeted and interacted with customers in a friendly and professional manner
- Took food and drink orders accurately and efficiently
- Demonstrated knowledge of menu items and made recommendations to customers
- Maintained a clean and organized work area, including bar and dining tables
- Collaborated with kitchen staff to ensure timely delivery of food orders
- Handled cash and credit card transactions and maintained accurate records
- Managed and prioritized multiple tasks in a fastpaced environment
- Resolved customer complaints and concerns in a timely and satisfactory manner
- Worked collaboratively with team members to provide excellent customer service and maintain a positive work environment
- Assisted with inventory management and restocking of supplies and ingredients
- Upsold menu items and promoted specials to increase sales and revenue
- Followed all safety and sanitation guidelines to ensure a safe dining experience for customers
Administrative Assistant
O.T.C Transport Inc.
09.2021 - 01.2022
- Maintained and updated company databases and records
- Responded to emails, phone calls, and inquiries from clients
- Ordered and maintained office supplies and equipment
- Handled confidential and sensitive information with discretion
- Developed and implemented efficient filing systems to improve organization and accessibility of documents
- Demonstrated excellent time management and multitasking skills to meet deadlines and prioritize tasks
Manager/Sales Associate
Fins, Feathers, Paws, and Claws Inc.
07.2017 - 09.2021
- Conducted regular training and coaching sessions for sales team to improve product knowledge and selling techniques
- Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Maintained inventory levels and ordered products to meet customer demand
- Consistently met and exceeded monthly sales targets set by management
- Trained new employees on company policies and procedures
- Maintained accurate records and prepared reports for upper management
- Maintained a clean and organized sales floor, ensuring products were accurately displayed and restocked
- Consistently met or exceeded monthly sales targets, resulting in recognition and bonuses from management
Education
High School Diploma - undefined
Southern Lehigh
Center Valley, PA06.2016
Skills
- Administrative Support
- Verbal communication
- Organization
- Employee training and development
- Oversee operations
- Time management
- Memorization
- Prioritization
Certification
R.A.M.P Certified
Timeline
Server/Bartender
Red Robin
03.2022 - Current
Administrative Assistant
O.T.C Transport Inc.
09.2021 - 01.2022
Manager/Sales Associate
Fins, Feathers, Paws, and Claws Inc.
07.2017 - 09.2021
High School Diploma - undefined
Southern Lehigh
R.A.M.P Certified
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