Jenna Black

In 2019 I was scanning in a unit full of closed files and then Covid hit in 2020. The Office Manager and Bookkeeper we had were both eligible for retirement so they took it. Before the bookkeeper left, she taught me how to use Quickbooks software to manage the books. She also put together a packet with tips, deadlines and other useful information.

• Assistant Duties: Go through files to remove duplicates, remove staples and paperclips, scan into system, save to client file, shred hardcopy.
• Office Manager & Bookkeeper Duties: Answer phones, schedule appointments, notarize documents, witness Wills, draft Deeds, draft probate planning documents, file forms with IRS for estates and trusts, draft Probate Court documents, correspondence, transcription, enter client billing hours, prepare and send invoices to clients, payroll, write checks for bills, filing fees, taxes, file monthly State tax forms, file monthly and quarterly Federal tax forms, order office supplies, check mail and clean.

Duties: Answer phone calls (we had a quota we had to reach each day), make detailed notes on the caller's electronic cases and send messages to the appropriate departments, relay information to callers such as Court dates, arrears, incarceration status of other parent, garnishment status, take card payments, update caller's personal and contact information, faxing documents faxing garnishments to employers, collect daily faxes, make case notes and address faxes concern by sending messages to the appropriate departments.

When I started this job I was just a regular Sales Associate but when Halloween season came around I began to organize the walls of costumes boxes in the stock room like I had when I worked for Halloween City and my Manager started scheduling me at 6:00am-2:00pm so I could work uninterrupted to get the rest done.

• Sales Associate Duties: Cashiering, fulfilling online, phone and balloon orders, pushing stock, relabeling, return misplaced items, clean, open and close.
• Stock Room Duties: finishing costume walls, putting away new costumes, breaking down pallets, restocking the floor, following corporate floor plans for new aisle setups and displays as seasons and holidays changed, putting up backer paper, shelves or pegs, labeling and putting out stock, cashiering, fulfilling balloon orders, packing up stock as seasons and holidays happened, helping to put old stock in storage unit, get next stock out of storage unit and opening the store.

Duties: Greet clients, answer phone calls, schedule appointments, correspondence, organize and scan files, keep track of office supplies, clean and get mail.

I was hired as the Dishwasher but after 4-5 months they were short a Food Runner so I filled in that night and they decided to promote me to that position. A couple months later they also began training me as a Barback with the intention of learning to Bartend.

• Dishwasher Duties: Set up triple sink, run industrial dishwasher, put away dishes and silverware, during dinner service saute pans were always in short supply so simul with running the dishwasher the pans has to be collected, cleaned, dried and replaced back for Chef as quickly as possible, clean, prep work, open and close.
• Food Runner Duties: Group orders by table on trays, deliver to tables, refill water, help servers clear tables or get drinks.
• Barback Duties: Set up triple sink, restock bar, check taps, set up garnishes, take drink orders, get beers or non alcoholic drinks on tap for guests, clean, open and close.

This is my dad's law firm, I've worked for periodically starting when I was sixteen. Usually when he had a big project and needed the extra help or needed some closed files organized which consisted of removing duplicates and alphabetizing with the rest of the closed files.

*Seasonal Job

I helped to set up the shelving units, construct "office," set up cash registers area, build fitting room, following the corporate floor plan to put up shelves or hooks, labels and stock, cashiered, ran fitting room, ran stockroom (getting items for online orders or for customers in store, more expensive costumes were kept in the stockroom to prevent theft), cleaning, counting the till, opening, closing, and dropping the deposit at the bank. After the Halloween season we would box up the leftover stock to be sent back, break down and pack up the hooks and shelves to be sent back, break down the shelving units.

Duties: Greet and seat guests, clean the menus, restrooms, hostess stand, drink machine and front register area, take and bag up carry-out orders that came by phone and in person, answer the phone, prep the dip/veggies to go with wings, open and close restaurant.

*Seasonal Job

In September a good amount of stock had yet to be delivered, so most of my time was spent following the corporate floor plan to put up shelves or hooks, labels and stock, cashiered, ran fitting room, ran stockroom (getting items for online orders or for customers in store, more expensive costumes were kept in the stockroom to prevent theft), cleaning, counting the till, opening, closing, and dropping the deposit at the bank. After the Halloween season we would box up the leftover stock to be sent back, break down and pack up the hooks and shelves to be sent back, break down the shelving units.

*Highschool Senior Co-Op Job

Duties: Run cash registers in the drive-thru and at the front counter, bag orders, make fries, brew regular and decaf coffee, brew sweet and unsweet tea, fill ice in soda machines, clean trays, lobby, restrooms and behind the counter, restock, run second drive-thru window, open and close.

*Highschool Senior Co-Op Job

Duties: Run cash registers in the drive-thru and at the front counter, bag orders, make fries, brew regular and decaf coffee, brew sweet and unsweet tea, fill ice in soda machines, clean trays, lobby, restrooms and behind the counter, restock, run second drive-thru window, open and close.

Duties: Open and close, count the till, clean, restock, prepare food, count stock for next order, order stock, check and put away new stock once delivered.