Jenna Brott
Green Bay,WI
Summary
Results-driven employee with proven strengths in team management, sales coaching, and customer engagement. Committed to driving sales growth and fostering client loyalty through effective communication and problem-solving.
Sales professional with robust background in leadership and team management. Highly reliable and adaptable, consistently aligning team efforts with evolving business needs. Expertise in negotiation and conflict resolution, combined with results-oriented mindset.
Overview
10
10
years of professional experience
Work History
Sales Team Leader
Rally House
Green Bay, WI
08.2024 - Current
- Trained and mentored team members on product knowledge and sales strategies.
- Led sales floor operations to enhance customer service and sales performance.
- Maintained high standards of customer engagement to foster loyalty and repeat business.
- Engaged with customers to understand needs and resolve inquiries, fostering loyalty and repeat business.
- Participated in merchandising efforts to highlight promotions and seasonal products, driving sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Part Time Sales Manager
Carters Inc
Green Bay, WI
11.2017 - 10.2024
- Led sales team to exceed quarterly targets through strategic planning and performance tracking.
- Analyzed market trends to identify opportunities for product expansion and targeted marketing initiatives.
- Fostered strong client relationships, resulting in increased customer loyalty and repeat business.
- Mentored junior sales staff, providing guidance on best practices and effective selling techniques.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained new cashiers on company policies, procedures, and customer service standards.
- Monitored cash register balances to ensure accuracy at shift changes.
- Trained and mentored new team members on register procedures and customer service best practices.
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
Sales Associate
Carters Inc
Lewisville, TX
06.2016 - 05.2017
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of store displays to attract customer attention effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to replenish inventory and manage inventory levels for optimal product availability.
- Learned company policies and procedures quickly, adapting to new challenges in a fast-paced environment.
Education
High School Diploma -
Alhambra High School
MartinezSkills
- Team management
- Sales coaching
- Sales presentations
- Motivation techniques
- Customer focused
- Problem-solving
- Attention to detail
- Excellent communication
- Reliability
- Organizational skills
Timeline
Sales Team Leader
Rally House
08.2024 - Current
Part Time Sales Manager
Carters Inc
11.2017 - 10.2024
Sales Associate
Carters Inc
06.2016 - 05.2017
High School Diploma -
Alhambra High School