Jenna Brown
Los Angeles,CA
Summary
Analytical and strategic candidate with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Caring and compassionate, well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Eager to build upon success in areas such as patient care and clinical skills. Noted for attention to detail, work ethic and team mindedness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Post Office Handler
AIM Office Solutions
03.2021 - 07.2022
- Managed complex shipments requiring special care or unique circumstances by coordinating closely with internal departments for seamless service execution.
- Reduced damaged goods by employing safe packaging methods and materials.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Filled out documentation for each shift on time and with accuracy.
- Safeguarded package security through adherence to company protocols and careful monitoring of access points.
- Streamlined inventory management with meticulous organization and record-keeping procedures.
Server
Ole’s Guacamole
04.2019 - 04.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sales Consultant
Office Depot
01.2017 - 04.2019
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained and mentored new sales representatives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Vocational - LVN
California Career Institute
Garden Grove, CA02.2024
High School Diploma -
Tri Cities Christian Academy
Blountville, TN05.2015
Skills
- Compassionate Care
- Activities of Daily Living ADLs
- ADL Assistance
- Attention to Detail
- CPR/AED
- Certified in CPR/AED
- Organized
- Conflict Resolution
- Recordkeeping and Maintenance
- Caregiving skills
- Adaptable and Flexible
- Patient support
Clinical Experience
Fundamentals of Nursing Anaheim Healthcare Center 112 Hours
Medical/Surgical Anaheim Global Medical Center 264 Hours
Maternity South Coast Global Medical Center 48 Hours
Pediatrics South Coast Global Medical Center 48 Hours
Advanced Medical/Surgical South Coast Global Medical Center 204 Hours
Mental Health Pacific Haven Subacute Center 24 Hours
Gerontology/Community Health Pacific Haven Subacute Center 162 Hours
Leadership Pacific Haven Subacute Center 38 Hours
Timeline
Post Office Handler
AIM Office Solutions
03.2021 - 07.2022
Server
Ole’s Guacamole
04.2019 - 04.2020
Sales Consultant
Office Depot
01.2017 - 04.2019
Vocational - LVN
California Career Institute
High School Diploma -
Tri Cities Christian Academy
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