Jenna Bryan
Oviedo,FL
Overview
13
13
years of professional experience
Work History
Group Home Monitor
Agency For Persons With Disabilities
Daytona Beach, FL
09.2023 - Current
- Conduct a monthly onsite monitoring visit for each home with residents using the Residential Monitoring Checklist.
- Conduct a quarterly monitoring onsite visit for each licensed home with no residents using the Residential Monitoring Checklist.
- Ensure that at least quarterly each group home receives an unannounced group home monitoring visit using the Residential Monitoring Checklist.
- At least 1 time per year ensure the facility is visited on a weekend or outside of normal business hours (8:00am5:00pm).
- Document Class II and Class III violations as a Notice of Non-Compliance.
- Review and approve the licensee’s Corrective Action Plan to address identified deficiencies.
- Document all Class I violations using the Provider Agency Action Request Form (PAARF).
- Update information in GRID on a monthly basis to reflect correct client admissions and discharges for each facility visited.
- Update information in APD iConnect as appropriate.
- Complete other related duties as assigned and assist with Disaster Planning activities as assigned.
Process Assistant
Amazon
Deltona , FL
10.2020 - 07.2022
- Leading the pick team to success by ensuring the right amount of volume is being picked
- Tracking shipments including missing and late shipments, getting them loaded on the truck by the critical pull time
- Working with employees individually on their quality, pick rates, and their overall performance
- Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
- · Making sure that all employees are following Amazon's safety rules.
Process Assistant
Amazon
Orlando, FL
08.2018 - 10.2020
- Maintain outbound volume, ensure the AR floors are healthy and verify the CPT's are getting picked out by the correct pull time
- Work directly with the amnesty team and partner with the AR team to ensure that the AR floors are running properly
- Coaching the amnesty team and drive accurate response times for down stations, obstructions, and bombed out drives
- Ensure that pick is at the correct headcount, that the volume (UPH) we are sending to outbound is correct which includes working directly with the OB managers and the flow lead
- Communicate with OMs about daily progression
- Deep diving CPT's with higher-than-normal dwell times; force picking any items if necessary
- Been an away team affiliate since September of 2019 - I have helped launch 4 buildings including UFL4, MCO1, CLT4, and RDU1.
Retail Sales Specialist
O'Reilly Auto Parts
Orlando , FL
09.2017 - 11.2018
- Assist Store Managers with sales, customer service, and store appearance and operations.
- Assume shift management responsibilities in the absence of the store and assistant store managers
- Overseeing counter sales to ensure team members perform customer services satisfactorily
- Protect company and store assets by greeting and observing customers and employees on the display floor
- Perform all store closing duties, i.e., closing cash drawers, locking and securing the building and delivery vehicles, ensuring security system is on, etc
Fulfillment Associate
Amazon
Orlando, FL
04.2016 - 08.2018
- Packing, sorting, and ensuring orders leave on time
- Stowing product into the building from various vendors and Amazon's transshipment
- Count trained to verify inventory was accurate and that UFL4's IRDR was kept within the current threshold
- Responsible for various assignments and ensuring orders are shipped out prior to current pull time
- Helping the delivery drivers get packages to their cars, the orders stayed together, and the driver left on time
- Above average warehouse rates (avg pick rate 85 vs my pick rate 130)
Website Manager
Toyota of Orlando
Orlando, FL
09.2016 - 07.2018
- Overseeing 3 websites: E-Bay, Amazon, and a personal webstore for the dealership
- Picking parts for all 3 webstores then packaging & sending them out via FedEx, UPS & USPS
- Working with 3rd party companies to ensure our inventory is accurate on our websites as well
- Revamping our websites when needed
- Responsible for any issues or questions that arise on any of the websites
- Performing inventory verification to ensure inventory accuracy
Deli Clerk
Publix
Altamonte Springs, FL
08.2012 - 01.2016
- Provides premier customer service and sells products by providing customers with information needed to make product-related decisions
- Maintains Publix's high standards for freshness and sanitation
- Fills, maintains, and rotates products and displays
- Unload product off the trucks, stocking tea, and putting frozen away
- Prepares special orders and party trays
- Operates meat/cheese slicers, oven, fryer, microwave, cutting tools, scale, and other deli equipment
Education
Associate of Arts - General Studies
Seminole State College of Florida
Sanford, FL08.2022
High School Diploma -
Deltona High School
Deltona05.2011
Skills
- Issue response and resolution
- Advanced MS Office Suite knowledge
- Sensitive material handling
- Employee training and development
- Technologically savvy
- Inventory oversight and updating
- Effective customer communication
- Shipping and receiving
- Electronic Records Management
- Workload priorities
- Logistics
- Administrative Procedures
- Employee Communications
- Research and Analytical Skills
Timeline
Group Home Monitor
Agency For Persons With Disabilities
09.2023 - Current
Process Assistant
Amazon
10.2020 - 07.2022
Process Assistant
Amazon
08.2018 - 10.2020
Retail Sales Specialist
O'Reilly Auto Parts
09.2017 - 11.2018
Website Manager
Toyota of Orlando
09.2016 - 07.2018
Fulfillment Associate
Amazon
04.2016 - 08.2018
Deli Clerk
Publix
08.2012 - 01.2016
Associate of Arts - General Studies
Seminole State College of Florida
High School Diploma -
Deltona High School
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