Professional Summary
Overview
Work History
Education
Skills
Timeline

Jenna Burkes

Topgolf-Dallas
Dallas,TX
3
years of professional experience

Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.

Work History

Event Sales Admin

7 Months
Topgolf-Dallas | 01.2026 - Current

January 2026 - Present

  • Utilized Salesforce to streamline lead assignment and enhance event packet preparation.
  • Managed incoming calls to provide event planning assistance for guests.
  • Monitored and updated event inventory to ensure availability of resources for successful event management.
  • Coordinated with back of house and front of house teams to relay event updates and maintain smooth event execution.
  • Keeping track of event revenue and how it close the team is to hitting goals
  • Assisting with assigning and finding ways to improve our business development

Assistant Office Admin

April 2025-Present

  • Use Microsoft Suite to help track office tasks, employee attendance, and cash drops.
  • Use DSR and Toast to help with tips and ensure the correct job codes are used.
  • Answer player care calls and assist with refunds and questions.
  • Create and maintain purchase journals.
  • Upload vendor invoices and send invoices to home office for processing.
  • Keep and maintain log of all donations and lost and found items.

Personal Assistant

1 Year 2 Months
Panopticon | 04.2024 - 06.2025
  • Tasked by a local director to assist with tasks on set
  • Collaborated with director on script supervision and ensured timely delivery of essential items to set during filming.
  • Acquired skills in following direction and understanding organizational roles on set.
  • Assisted in various Deep Elum locations with a team of over 15 people on set

Technical Director

1 Year 3 Months
SwagIt Productions | 11.2023 - 02.2025
  • Helped direct government and municipality meetings located all over the United States.
  • Used Avior to remotely connect to cameras and direct the local and national meetings.
  • Increased customer satisfaction, addressing technical issues swiftly and effectively.

Education

Some College (No Degree) - Studied Design and Production

The University of Texas At Dallas | Dallas, Texas
  • Classes: Marketing, Content Creation, Project Management I
  • Clubs: UTDTV, Meteor Theater, Helping Hands

Skills

Adobe Suite
Canva
Microsoft Suite
Google Suite
Shotgun
Avior
Focus
Toast
DSR
Monitoring
posting
and interacting on social media platforms

Timeline

Event Sales Admin

Topgolf-Dallas
01.2026 - CurrentRead More

Personal Assistant

Panopticon
04.2024 - 06.2025Read More

Technical Director

SwagIt Productions
11.2023 - 02.2025Read More

The University of Texas At Dallas

Some College (No Degree) from Studied Design and Production
Read More
Jenna Burkes