Jenna Caraway
Knoxville,Tennessee
Summary
Dynamic and engaging professional with a proven track record in customer interaction and cash handling, honed at Cruze Farms and Walt Disney World Resort. Excelled in team collaboration and food safety, contributing innovative ideas for menu development and ensuring compliance with health regulations. Demonstrated exceptional time management and customer engagement skills, enhancing customer experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales & Southern Hospitality / Ice Cream Artist
Cruze Farms
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Provided input for menu development, contributing innovative ideas for new flavors and presentation styles.
- Demonstrated flexibility in adapting to changes in seasonal demand or special event requirements, maintaining consistently high performance levels at all times.
- Collaborated with team members to maintain a clean, organized, and efficient workspace.
- Ensured compliance with health and safety regulations by following proper food handling procedures.
- Maintained compliance with local health codes by implementing strict sanitation standards throughout all aspects of food handling and preparation.
College Program - Quick Service
Walt Disney World Resort
09.2024 - 01.2025
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Ensured compliance with all relevant regulations, including health department guidelines and accreditation requirements related to food service operations.
- Monitored food service areas by checking holding temperatures and appearance.
Education
Exploratory / English
University of Tennessee
Knoxville, TN05-2027
Skills
- Customer interaction
- Cash handling
- Team collaboration
- Food safety
- Time management
- Task prioritization
- Workstation organization
- Product knowledge
- Customer engagement
Timeline
College Program - Quick Service
Walt Disney World Resort
09.2024 - 01.2025
Sales & Southern Hospitality / Ice Cream Artist
Cruze Farms
03.2023 - Current
Exploratory / English
University of Tennessee
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