Bella Wilson
Isla Vista,CA
Summary
Experienced worker with great communication and customer service skills. Dependable and committed, whether working alone or with a team. Detail-oriented and composed, with strong multitasking, organizational, and communication abilities. Offering friendly and approachable demeanor, with dedication to learning and thriving in retail setting. Brings focus on customer satisfaction and product handling, with ability to quickly adapt to new tasks and environments. Ready to use and develop communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ice Cream Shop Associate
Mission St. Ice Ceam and Yogurt
07.2024 - Current
- Delivered exceptional customer service in a fast-paced environment, ensuring customer satisfaction and repeat business.
- Prepared and served a variety of ice cream products, including cones, sundaes, and specialty desserts, while adhering to quality and safety standards.
- Managed cash register operations, including handling cash and credit card transactions and providing accurate change.
- Maintained cleanliness and organization of the workspace, following health and safety regulations.
- Assisted with inventory management, restocking supplies, and ensuring product availability during peak hours.
- Collaborated with team members to create a welcoming and efficient atmosphere for customers.
- Resolved customer concerns promptly, ensuring positive experiences.
Babysitter
06.2023 - Current
- Assisting with meals, snacks, and bedtime routines for the children
- Maintaining a positive attitude while being patient and understanding with the children
- Completing light housekeeping tasks such as tidying up toys and books
- Monitored children's safety and well-being to prevent accidents and falls
- Remaining alert at all times while caring for multiple children simultaneously
- Supervised and cared for children ages 1 to 12
Caterer
WokStar Catering
05.2023 - Current
- Cleaned up after events, including washing dishes and utensils used during meal service
- Set up and tore down all catering services in banquet halls and at customer locations
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work
- Performed pre-event setup activities such as arranging chairs or tables in designated areas
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had
Team Member
Midici Neapolitan Pizza
05.2022 - 07.2022
- Provided quality customer service with a friendly attitude
- Assisted in taking customer orders and providing recommendations
- Followed restaurant guidelines in regard to food safety and hygiene to prevent illness
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors
- Answered phone calls promptly and handled inquiries from customers courteously
- Collected money, made change and counted out register at end of shift
- Trained new team members on restaurant policies and procedures
- Organized takeout orders for customers on the go or ordering ahead of time
Education
Associate of Arts - Business, Management, Marketing, And Related Services
Santa Barbara City College
Santa Barbara, CA01.2026
High School Diploma -
Notre Dame High School
Los Angeles, CA06-2024
Skills
- Event Setup
- Guest Relations
- Customer service
- Child Supervision
- Operational standards
- Supply Restocking
- Customer interaction
- Cash Handling accuracy
- Food presentation
- Product Knowledge
- Inventory Management
- Team Collaboration
- Store Maintenance
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Ice Cream Shop Associate
Mission St. Ice Ceam and Yogurt
07.2024 - Current
Babysitter
06.2023 - Current
Caterer
WokStar Catering
05.2023 - Current
Team Member
Midici Neapolitan Pizza
05.2022 - 07.2022
Associate of Arts - Business, Management, Marketing, And Related Services
Santa Barbara City College
High School Diploma -
Notre Dame High School
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