Audrey Henson
Binghamton,NY
Summary
Hardworking employee with extensive customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Reliable and dependable, adept at intrapersonal networking and communication, and passionate about fostering collaboration and teamwork.
Overview
4
4
years of professional experience
Work History
Ice Cream Shop Associate
Twist Ice Cream Shoppe
Glenmont, OH
02.2023 - Current
- Fulfill ice cream orders, maintain a clean work environment, work with colleagues to create a friendly, efficient environment, and resolve any possible issues/confusion customers may have upon receiving their orders.
- Cleaned shelves, counters and tables to maintain organized store.
- Developed knowledge of current products and services offered by the store.
- Provided excellent customer service by greeting guests, addressing inquiries, and responding to complaints.
Office Administrative Assistant
Children's Neuropsychological Services
Slingerlands, NY
06.2020 - 07.2022
- Assisted with all aspects of office administration at a pediatric neuropsychological practice (i.e. scanning files, filing, creating spreadsheets, expense tracking.)
- Maintained confidentiality and learned how to collaborate and thrive in a professional office setting.
Cashier, Customer Service
Hewitt's Garden Centers
Glenmont, NY
04.2022 - 06.2022
- Managed the cash register, answered questions, and helped customers find items. This position taught me customer service skills as well as how to behave professionally in new situations.
- Answered phone calls to assist customers with questions and orders.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted and balanced cashier drawers.
Education
Bachelor of Arts - Psychology
Binghamton University
Binghamton, NY05-2027
High School Diploma -
Bethlehem Central High School
Delmar, NY06-2023
Skills
- Customer Service
- Positive and Professional
- Dependable
- Reliable
- Teamwork
- Collaboration
- Fast Learner
- Bilingual - Spanish Language
- Leadership
- Organization
- Problem Solving
- Fine Motor Skills
- Attention to Detail
Languages
Spanish
Professional
Affiliations
- Student Dancer at Evolution Dance Company
- Binghamton University Club Tennis Team
- Volunteer Tennis Coach
- Client Guide / Spanish Translator at Church Food Pantry
Timeline
Ice Cream Shop Associate
Twist Ice Cream Shoppe
02.2023 - Current
Cashier, Customer Service
Hewitt's Garden Centers
04.2022 - 06.2022
Office Administrative Assistant
Children's Neuropsychological Services
06.2020 - 07.2022
Bachelor of Arts - Psychology
Binghamton University
High School Diploma -
Bethlehem Central High School