Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Audrey Henson

Binghamton,NY

Summary

Hardworking employee with extensive customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Reliable and dependable, adept at intrapersonal networking and communication, and passionate about fostering collaboration and teamwork.

Overview

4
4
years of professional experience

Work History

Ice Cream Shop Associate

Twist Ice Cream Shoppe
Glenmont, OH
02.2023 - Current
  • Fulfill ice cream orders, maintain a clean work environment, work with colleagues to create a friendly, efficient environment, and resolve any possible issues/confusion customers may have upon receiving their orders.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Developed knowledge of current products and services offered by the store.
  • Provided excellent customer service by greeting guests, addressing inquiries, and responding to complaints.

Office Administrative Assistant

Children's Neuropsychological Services
Slingerlands, NY
06.2020 - 07.2022
  • Assisted with all aspects of office administration at a pediatric neuropsychological practice (i.e. scanning files, filing, creating spreadsheets, expense tracking.)
  • Maintained confidentiality and learned how to collaborate and thrive in a professional office setting.

Cashier, Customer Service

Hewitt's Garden Centers
Glenmont, NY
04.2022 - 06.2022
  • Managed the cash register, answered questions, and helped customers find items. This position taught me customer service skills as well as how to behave professionally in new situations.
  • Answered phone calls to assist customers with questions and orders.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted and balanced cashier drawers.

Education

Bachelor of Arts - Psychology

Binghamton University
Binghamton, NY
05-2027

High School Diploma -

Bethlehem Central High School
Delmar, NY
06-2023

Skills

  • Customer Service
  • Positive and Professional
  • Dependable
  • Reliable
  • Teamwork
  • Collaboration
  • Fast Learner
  • Bilingual - Spanish Language
  • Leadership
  • Organization
  • Problem Solving
  • Fine Motor Skills
  • Attention to Detail

Languages

Spanish
Professional

Affiliations

  • Student Dancer at Evolution Dance Company
  • Binghamton University Club Tennis Team
  • Volunteer Tennis Coach
  • Client Guide / Spanish Translator at Church Food Pantry

Timeline

Ice Cream Shop Associate

Twist Ice Cream Shoppe
02.2023 - Current

Cashier, Customer Service

Hewitt's Garden Centers
04.2022 - 06.2022

Office Administrative Assistant

Children's Neuropsychological Services
06.2020 - 07.2022

Bachelor of Arts - Psychology

Binghamton University

High School Diploma -

Bethlehem Central High School
Audrey Henson