Jenna Cassel Gerlich
Lansdale,PA
Summary
Experienced RN Case Manager skilled in comprehensive clinical assessments, care coordination, utilization review, and interdisciplinary collaboration to ensure quality patient outcomes and adherence to healthcare regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RN Case Manager II
Keystone First/AmeriHealth
Lansdale, PA
06.2025 - 10.2025
- Coordinated patient care plans with interdisciplinary teams to ensure comprehensive treatment and support.
- Assessed patient needs and developed individualized care strategies to enhance health outcomes.
RN Case Manager
Acts Retirement Life Community
Fort Washington, PA
06.2024 - 05.2025
- Developed and implemented patient care plans based on individual needs, utilizing evidence-based practices.
- Conducted comprehensive assessments of patient's current health status to determine eligibility for case management services.
Correctional Nurse
Montgomery County Correctional Facility
Eagleville, PA
08.2023 - 04.2024
- Delivered direct acute and chronic nursing care in a high-acuity correctional environment.
- Applied strong clinical judgment to prioritize care and address complex medical and behavioral conditions.
- Administered medications and monitored patient responses within correctional facility environment.
- Conducted health assessments and documented findings in electronic medical records system.
- Prevented potential health crises by conducting thorough screenings during intake processes for new inmates.
- Delivered compassionate nursing care while maintaining professional boundaries and upholding ethical standards within the prison setting.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Director of Nursing
New Vitae Wellness and Recovery
Quakertown, PA
11.2022 - 07.2023
- Analyzed clinical outcomes, utilization trends, and quality data to pinpoint efficiency and improvement opportunities.
- Directed nursing staff education initiatives, scheduling, performance management, and competency validation processes.
- Oversaw nursing operations to ensure adherence to healthcare regulations and quality standards.
- Designed and executed patient care protocols to optimize treatment effectiveness.
- Guided nursing staff to enhance professional growth and elevate team performance.
- Facilitated collaboration among multidisciplinary teams to enhance patient outcomes and improve service efficiency.
Registered Nurse
Artman Lutheran Home
Ambler, PA
11.2020 - 10.2022
- Delivered comprehensive nursing care to medically complex patients, ensuring effective medication administration and treatment protocols.
- Evaluated and revised care plans to align with changing clinical conditions and physician directives.
- Executed medication administration and treatment protocols according to physician orders, prioritizing patient safety and adherence to healthcare standards.
- Facilitated collaboration among interdisciplinary teams to design and execute tailored care plans for residents.
- Employed critical thinking to prioritize nursing interventions according to patient acuity levels and specific needs.
RN Coordinator
The Abramson Center for Jewish Life/Senior Care
North Wales, PA
02.2018 - 12.2020
- Executed initial and ongoing assessments to document clinical changes and inform care planning decisions.
- Facilitated communication of resident condition changes and utilization needs among departments and providers.
Unit Manager
Brookside Healthcare and Rehabilitation Center
Roslyn, PA
08.2016 - 01.2018
- Collaborated with physicians, pharmacists, and quality teams to address gaps in care and improve outcomes.
- Led multidisciplinary teams to deliver high-quality patient care and enhance resident satisfaction.
- Streamlined operational workflows, improving efficiency in daily healthcare delivery processes.
- Implemented quality control measures, resulting in improved patient outcomes and safety standards.
- Facilitated communication between departments to foster collaboration and improve service delivery.
- Mentored junior staff members, promoting professional development and adherence to best practices in care provision.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
Education
Bachelor of Science - Nursing
Gwynedd Mercy University
Gwynedd Valley, PA01.2016
Associate of Science - Nursing
Gwynedd Mercy University
Gwynedd Valley, PA08.2008
High School Diploma -
North Penn High School
Lansdale, PENNSYLVANIA06.2005
Skills
- Cultivated resilience and resourcefulness to effectively manage unexpected situations and demands
- Implemented strategies for effective conflict resolution, promoting positive interpersonal relationships
- Coordinated cross-functional collaboration to streamline workflows and improve efficiency
- Achieved timely project completions by optimizing team workflows Drove successful collaboration across departments to enhance project delivery Cultivated a results-oriented environment that fostered innovation and accountability
- Achieved streamlined operations by leveraging Microsoft Office and Excel for data management Enhanced reporting accuracy through advanced Excel techniques Delivered impactful presentations that effectively communicated key insights to stakeholders
- Applied multidisciplinary approach to integrate diverse perspectives and expertise in problem-solving
- Achieved improved patient outcomes through effective utilization review and management strategies Enhanced operational workflows by implementing targeted review processes Drove initiatives that resulted in streamlined patient care services
- Analyzed patient cases to evaluate medical necessity, facilitating appropriate treatment decisions and resource allocation
- Analyzed existing communication methods and optimized strategies to ensure clarity and effectiveness in messaging
- Utilized clinical judgment to analyze symptoms and recommend interventions for optimal patient outcomes
- Developed and implemented effective discharge plans, addressing individual patient needs and follow-up care
- Developed and coordinated comprehensive chronic disease management plans tailored to individual patient needs
- Conducted regular audits and training sessions to promote HIPAA compliance and enhance organizational awareness of patient data protection
- Conducted regular audits and assessments to verify compliance with healthcare regulations and mitigate risks
- Compiled and organized data into structured documentation for efficient reporting
Certification
- Registered Nurse
- Mandated Reporter
- BLS/CPR, AED Adult, Child, Infant
- IV Certified
Timeline
RN Case Manager II
Keystone First/AmeriHealth
06.2025 - 10.2025
RN Case Manager
Acts Retirement Life Community
06.2024 - 05.2025
Correctional Nurse
Montgomery County Correctional Facility
08.2023 - 04.2024
Director of Nursing
New Vitae Wellness and Recovery
11.2022 - 07.2023
Registered Nurse
Artman Lutheran Home
11.2020 - 10.2022
RN Coordinator
The Abramson Center for Jewish Life/Senior Care
02.2018 - 12.2020
Unit Manager
Brookside Healthcare and Rehabilitation Center
08.2016 - 01.2018
Associate of Science - Nursing
Gwynedd Mercy University
Bachelor of Science - Nursing
Gwynedd Mercy University
High School Diploma -
North Penn High School