Jenna-Clair Courville
Youngsville,LA
Summary
Experienced Certified Addiction Counselor with over 4 years of providing individual and group therapy to clients facing substance abuse and mental health challenges. Seeking new role to continue positive impact. Proficient in conducting assessments, developing treatment plans, and facilitating psychoeducation sessions. Skilled at building rapport with clients, fostering a supportive therapeutic environment. Demonstrated success in helping clients achieve positive outcomes and enhance overall well-being. Collaborative and experienced in interdisciplinary team and community resource coordination for comprehensive client care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Utilization Review Coordinator
Genesis Behavioral Hospital
06.2024 - Current
- Obtained authorizations from multiple insurance carriers for caseload of 45-60 Intensive Outpatient clients.
- Supervised and maintained all utilization review documentation for Intensive Outpatient level of care.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
Certified Addiction Counselor
Genesis Behavioral Hospital
06.2023 - Current
- Developed and established a Substance Use Disorder outpatient treatment program tailored to 200 Adult Drug Court clients
- Maintained caseload of 50 outpatient clients and 45 individual clients over the course of their treatment
- Structured and implemented an Electronic Medical Records system that best suited the clinical program
- Conducted assessments and created treatment plans tailored to meet the unique needs of each client
- Facilitated psychoeducation groups on topics such as coping skills, relapse prevention, and healthy communication
- Collaborated with multidisciplinary team members to provide comprehensive care and support to clients
- Maintained accurate and timely documentation of client progress, treatment goals, and discharge planning efforts
Legal Administrative Clerk
Lafayette City Court
02.2023 - 05.2023
- Provided comprehensive administrative support to the office by managing incoming/outgoing correspondence, scheduling appointments, and maintaining office supplies inventory
- Streamlined data entry, filing, and organizing documents to ensure efficient operations and easy access to information
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Managed 3 court sessions weekly, maintaining attendant records for court proceedings.
Outpatient Counselor
Woodlake Addiction Recovery Center
03.2022 - 05.2023
- Managed caseload of 35-40 clients per week
- Conducted comprehensive assessments to determine treatment goals and develop personalized treatment plans
- Facilitated psychoeducational workshops on coping skills, relapse prevention, and other topics relevant to clients' needs
- Maintained timely and accurate documentation of client progress, treatment plans, and communication with external providers
Clinical Assessor
Acadiana Monitoring & Evaluations
01.2022 - 02.2023
- Created and organized streamlined filing system for confidential documents of over 400 clients
- Conducted 15-20 assessments weekly and developed treatment plans tailored to meet the unique needs of each client
- Maintained appropriate progress notes for supervision hours and inputs.
- Reviewed data collection across settings to determine progress and participated in professional clinical review of programs.
Mental Health Technician
Woodlake Addiction Recovery Center
06.2021 - 01.2022
- Maintained accurate and detailed clinical records in compliance with HIPAA regulations and ethical standards
- Assisted in monitoring patient activity and reporting issues to the medical staff
- Documented patient progress daily in confidential electronic medical record files
- Provided direct care and support to individuals with mental health disorders in a residential treatment facility
Education
Bachelor of Science - Psychology
Louisiana Scholars' College
Natchitoches, LA05.2021
Skills
- Microsoft Excel
- Microsoft Word
- Interdisciplinary collaboration
- HIPAA compliance
- Utilization management
- Outpatient care
- Clinical assessment
- Confidentiality practices
Certification
- CAC - Certified Addiction Counselor
Timeline
Utilization Review Coordinator
Genesis Behavioral Hospital
06.2024 - Current
Certified Addiction Counselor
Genesis Behavioral Hospital
06.2023 - Current
Legal Administrative Clerk
Lafayette City Court
02.2023 - 05.2023
Outpatient Counselor
Woodlake Addiction Recovery Center
03.2022 - 05.2023
Clinical Assessor
Acadiana Monitoring & Evaluations
01.2022 - 02.2023
Mental Health Technician
Woodlake Addiction Recovery Center
06.2021 - 01.2022
Bachelor of Science - Psychology
Louisiana Scholars' College
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