Jenna Colucy
Utica,NY
Summary
Versatile and empathetic professional with extensive experience in caregiving and customer service roles, notably with Oneida Indian Nation. Excelled in creating positive environments and fostering relationships through compassionate communication and active listening. Demonstrated strong ethics and problem-solving abilities, enhancing client and customer satisfaction. Proven multitasking skills ensure efficiency and high-quality care in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Caregiver
Self Employed
Oneida, NY
11.2023 - 05.2025
- Designed meal plans fostering optimal health through diverse cuisine selections.
- Giving any assistance that the patent may need including daily walks and range of motion exercises.
- Providing company and activities the patient enjoys.
Food Service Worker/ Hostess
Oneida Indian Nation
Sylvan Beach, NY
03.2021 - 11.2023
- Provided excellent and prompt customer service within the restaurant in a friendly and courteous manner.
- Addressed concerns efficiently, maintaining high levels of satisfaction.
- Upheld the highest standard of cleanliness and tidiness within the entire building and within the kitchen.
Elderly Caregiver
Self Employed
Oneida, NY
04.2019 - 03.2021
- Offered companionship and activities that the patient enjoyed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Barista
Dunkin' Donuts
Rome, NY
09.2018 - 03.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Produce Associate
Walmart
Twin Falls, ID
06.2013 - 08.2018
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Education
High School Diploma -
Holland Patent High
Holland Patent, NY06.2011
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Strong ethics
- Relationship building
- Flexible schedule
- Verbal and written communication skills
- Compassionate communication
- Active listening
Timeline
Caregiver
Self Employed
11.2023 - 05.2025
Food Service Worker/ Hostess
Oneida Indian Nation
03.2021 - 11.2023
Elderly Caregiver
Self Employed
04.2019 - 03.2021
Barista
Dunkin' Donuts
09.2018 - 03.2019
Produce Associate
Walmart
06.2013 - 08.2018
High School Diploma -
Holland Patent High